Yasmene Clark
Louisburg,NC
Summary
Dynamic and dedicated professional with a strong background in childcare and healthcare coordination, exemplified during my tenure at Kids Zone Daycare. Skilled in lesson planning and record keeping, I fostered a nurturing environment that enhanced children's social skills while ensuring safety and compliance. Known for my empathy and problem-solving abilities, I consistently improved parent communication and child development outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Kids Zone Daycare
05.2024 - Current
- Developed and implemented engaging lesson plans tailored to children's developmental stages.
- Fostered a safe and nurturing environment, promoting social and emotional growth among children.
- Collaborated with parents to discuss child progress, addressing concerns and sharing milestones.
- Organized age-appropriate activities that stimulated creativity and encouraged exploration.
- Maintained accurate records of children's development and daily activities for parent communication.
- Assisted in training new staff on educational practices and classroom management techniques.
- Monitored children's behavior, ensuring adherence to safety protocols and promoting positive interactions.
- Evaluated individual learning needs to adapt instructional methods, enhancing overall classroom experience.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
Health Care Coordinator
IHCS Indiana
06.2023 - 02.2024
- This was a work from home job designated in Indianapolis, IN.
- Coordinated patient scheduling and appointment management to enhance operational efficiency.
- Assisted in maintaining accurate patient records and documentation for compliance purposes.
- Supported healthcare teams by preparing necessary materials for meetings and training sessions.
- Collaborated with medical staff to streamline communication between departments, improving workflow.
- Implemented process improvements that increased patient satisfaction and reduced wait times.
- Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
- Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
- Improved patient satisfaction by coordinating timely and efficient healthcare services.
- Maintained detailed records of medical supplies and ordered supplies.
- Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
- Served as a trusted liaison between patients, families, and healthcare teams to facilitate clear communication and understanding of treatment goals.
- Managed complex caseloads, prioritizing time-sensitive tasks and maintaining a high standard of care for all patients.
- Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
- Scheduled referral appointments to other providers for patients needing specialized treatment.
- Assisted patients in navigating the healthcare system by providing education on insurance coverage, financial resources, and available support services.
- Established strong working relationships with community partners to enhance referral processes for additional support services as needed.
- Advocated for patient needs during interdisciplinary team meetings, ensuring their voices were heard in the decision-making process.
- Discussed new medications and technologies specific to patient's conditions.
- Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
- Enhanced interdisciplinary communication by organizing regular meetings and sharing vital information among team members.
- Ensured compliance with healthcare regulations through meticulous documentation and record-keeping efforts.
- Maintained a high level of professional competency by staying informed on the latest industry trends, developments, and best practices in care coordination.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Cashier Team Lead
Wendys Restaurant
03.2015 - 05.2017
- Developed and implemented engaging lesson plans tailored to children's developmental stages.
- Fostered a safe and nurturing environment, promoting social and emotional growth among children.
- Collaborated with parents to discuss child progress, addressing concerns and sharing milestones.
- Organized age-appropriate activities that stimulated creativity and encouraged exploration.
- Maintained accurate records of children's development and daily activities for parent communication.
- Assisted in training new staff on educational practices and classroom management techniques.
- Monitored children's behavior, ensuring adherence to safety protocols and promoting positive interactions.
- Evaluated individual learning needs to adapt instructional methods, enhancing overall classroom experience.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
Waitress, Cashier, Customer Service, Trainer
Skippers Forsyth’s
01.2019 - 02.2023
- Provided exceptional customer service by promptly attending to guest needs and inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Accurately processed orders and payments using point-of-sale system.
- Assisted in training new staff on restaurant policies and service standards.
- Recommended menu items based on customer preferences, increasing satisfaction levels.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress, Bartender
Deep South Bar & Grill
06.2022 - 10.2022
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Accurately processed orders using point-of-sale systems for efficient transactions.
- Collaborated with kitchen staff to deliver timely food service during peak hours.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixed drinks and cocktails according to established recipes and customer preferences.
- Provided exceptional customer service, ensuring a positive bar experience for patrons.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Waitress
La Piaza Restaurant
07.2021 - 11.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables simultaneously, prioritizing tasks to enhance workflow efficiency.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Accurately processed orders using point-of-sale system, minimizing errors and improving order accuracy.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Suggested menu items to guests based on preferences, contributing to increased sales opportunities.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Label Coordinator
Variety Wholesalers Inc.
11.2017 - 12.2018
- Coordinated scheduling and logistics for promotional events across multiple store locations.
- Supported inventory management by tracking product availability and coordinating restocking efforts.
- Assisted in training new staff on operational procedures and customer service standards.
- Facilitated communication between departments to enhance workflow efficiency and resolve issues swiftly.
- Maintained accurate records of sales data and inventory levels using company software systems.
- Monitored compliance with safety regulations, promoting a safe work environment for all employees.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Monitored front areas so that questions could be promptly addressed.
Education
High School Diploma - Nursing Fundamentals And Health Science
Southern Vance High School
Henderson, NC06.2017
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Customer service
- Active listener
- Problem-solving
- CPR and first aid
- Multitasking and organization
- Empathy and patience
- Record keeping
- Strong computer skills
- Decision-making
- Friendly and likeable
- Emotionally supportive
- Approachable
- Health and safety
Certification
First aid and CPR certified
Recognizing and responding to suspicions of child maltreatment certified
Servsafe certified
Timeline
Daycare Teacher
Kids Zone Daycare
05.2024 - Current
Health Care Coordinator
IHCS Indiana
06.2023 - 02.2024
Waitress, Bartender
Deep South Bar & Grill
06.2022 - 10.2022
Waitress
La Piaza Restaurant
07.2021 - 11.2021
Waitress, Cashier, Customer Service, Trainer
Skippers Forsyth’s
01.2019 - 02.2023
Label Coordinator
Variety Wholesalers Inc.
11.2017 - 12.2018
Cashier Team Lead
Wendys Restaurant
03.2015 - 05.2017
High School Diploma - Nursing Fundamentals And Health Science
Southern Vance High School