Yasmia Valadez
Casa Grande,AZ
Overview
4
4
years of professional experience
Work History
Quality Assurance Worker
Resource MFG (Lucid)
08.2024 - 08.2024
- - Conduct quality inspections on production lines to ensure adherence to company standards and specifications
- - Document and report defects or inconsistencies, providing feedback to production teams to improve processes and product quality
- - Collaborate with team members to troubleshoot and resolve quality issues, implementing corrective actions as needed
Premium Retail Services
Premium
10.2024 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Evaluated employee performance regularly, offering constructive feedback for continuous improvement and growth within the company.
- Assisted customers in locating desired products, providing exceptional service and creating a positive shopping experience.
Server
Black Bear Diner
04.2024 - 05.2024
- - Provide prompt and courteous service to guests, taking orders and delivering food and beverages efficiently
- - Maintain a thorough knowledge of the menu, including daily specials and dietary restrictions, to offer accurate recommendations
- - Manage multiple tables simultaneously, ensuring customer satisfaction and addressing any concerns or special requests
Warehouse Worker
Tractor Supply Company
03.2022 - 04.2022
- - Receive, inspect, and organize incoming shipments, ensuring accurate inventory and proper storage of goods
- - Operate warehouse equipment, such as forklifts and pallet jacks, to move and stack products efficiently and safely
- - Assist in order fulfillment by picking, packing, and shipping products, maintaining accuracy and meeting deadlines
Hostess/Server
Denny's
12.2021 - 02.2022
- - Greet and seat guests in a friendly and efficient manner, managing wait times and ensuring a positive dining experience
- - Take food and beverage orders accurately, relay them to the kitchen, and deliver orders to guests in a timely manner
- - Handle customer inquiries and resolve complaints, ensuring high levels of customer satisfaction and repeat business
Cashier
Cafe Rio Mexican Grill
10.2020 - 09.2021
- - Process transactions quickly and accurately, handling cash, credit, and debit payments while maintaining a balanced register
- - Provide excellent customer service by answering questions, addressing concerns, and offering recommendations
- - Maintain cleanliness and organization of the checkout area, ensuring a welcoming environment for customers
Education
Diploma - undefined
Eloy, AZSkills
- Mobile testing
- Cross-browser testing
- Customer service
- Warehouse operations
- Quality assurance
- Teamwork
- Cash handling
- Money handling
- Problem-solving
- Customer assistance
- Retail sales
- Store opening and closing
- Flexible schedule
Languages
English
Elementary
Timeline
Premium Retail Services
Premium
10.2024 - Current
Quality Assurance Worker
Resource MFG (Lucid)
08.2024 - 08.2024
Server
Black Bear Diner
04.2024 - 05.2024
Warehouse Worker
Tractor Supply Company
03.2022 - 04.2022
Hostess/Server
Denny's
12.2021 - 02.2022
Cashier
Cafe Rio Mexican Grill
10.2020 - 09.2021