Yasmim Silva
Apopka,FL
Summary
Dynamic and personable Hostess with a proven track record at Tibbys New Orleans Kitchen, excelling in customer service and effective multitasking. Skilled in managing reservations and fostering a welcoming atmosphere, I bring patience and empathy to every guest interaction, ensuring a memorable dining experience while training new staff in service excellence.
I have also reached 60+ hours volunteering with children at school and creating personal connections with adults and children at work.
Overview
1
1
year of professional experience
Work History
Aftercare Counselor
Cornerstone Charter Academy High School
Bell Isle, FL
10.2025 - Current
• Supervise and care for children
• Established a entertaining yet safe environment
• Ensured each child were content and fed
Hostess
Tibbys New Orleans Kitchen
Altamonte Springs, FL
02.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system.
- Communicated effectively with kitchen and serving staff to coordinate guest needs.
- Assisted in training new host staff on procedures and customer service standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Cornerstone Charter Academy
906 Waltham Ave, Belle Isle, FL 32809Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Highly social
- Efficient problem-solving
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Aftercare Counselor
Cornerstone Charter Academy High School
10.2025 - Current
Hostess
Tibbys New Orleans Kitchen
02.2025 - Current
High School Diploma -
Cornerstone Charter Academy