Yasmin Borques-Zavala
Topeka,KS
Summary
Experienced with child development and creating nurturing environments. Utilizes strong communication and problem-solving skills to manage daily activities and resolve conflicts. Knowledge of safety protocols and educational activities to foster supportive and engaging atmosphere. Also enjoy developing positive relationships with children and families.
Overview
9
9
years of professional experience
Work History
Child Caretaker
Life Patterns
02.2025 - Current
- Supervised daily activities, ensuring safety and engagement for children of varying ages.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Managed meal preparation, adhering to dietary restrictions and nutritional guidelines.
- Established routines that fostered a sense of stability and security for children.
- Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Coordinated household chores such as laundry, grocery shopping, and cleaning to maintain a clean living environment for the family.
- Provided transportation to school events, extracurricular activities, and appointments while ensuring timely arrivals.
- Encouraged outdoor exploration through nature walks or visits to local parks while discussing environmental awareness topics relevant to their age group.
- Managed scheduling conflicts efficiently to accommodate multiple families'' needs while maintaining a high level of care for all children involved.
- Organized creative arts projects that encouraged self-expression and exploration through various mediums such as painting or music making.
- Provided emergency care during unforeseen events or circumstances, ensuring the safety and well-being of all parties.
- Administered medications, maintained records, and coordinated medical appointments for the proper care of children.
- Implemented age-appropriate educational activities to encourage cognitive development and foster learning experiences.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Provided support and guidance to children in conflict resolution.
- Encouraged children's emotional and social development.
Senior Administrative Specialist
Kansas Vital Statistics
05.2022 - 02.2025
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Monitored and directed incoming mail and prepared outgoing mail.
Stock Room Associate
Ross Dress for Less
03.2021 - 05.2022
- Trained
- Moved merchandise from storage to the sales floor and restocked shelves in a visually appealing and precise manner
- Alternated goods in inventory by following the “first in, first out” approach to keep shelves organized and properly stocked
- Met incoming trucks to unload product and transported boxes to storage areas using forklifts and pallet jacks
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues
- Accepted packages that had been delivered, verified products, and double-checked delivery totals.
Cashier
Menards
09.2020 - 03.2021
- Used cash registers and POS systems to request and record customer orders and compute bills
- Helped customers by answering their questions and completing their requests
- Efficiently and accurately processed a large number of transactions
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
- Provide outstanding customer service to all customers who enter the store.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Home Maker
Brewster Place
08.2018 - 08.2020
- Offered mental and emotional support to clients in order to keep them happy and healthy
- Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships
- Kept the patient area clean, safe, and well-organized
- Did laundry, dusting, dishwashing, and vacuuming, among other things
- Helped disabled clients in any way I could to help them achieve independence and happiness.
Commissary Worker
Aramark
09.2016 - 08.2018
- Completed physical inventory counts each shift
- Blocked and faced products on displays and shelves in accordance with company policy
- Kept track of deliveries by comparing merchandise to invoice paperwork and reporting any discrepancies to the supervisor
- Was in charge of replacing damaged or missing products in a timely and efficient manner
- Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate
- Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls.
Education
High School Diploma -
Ganesha High School
Pomona, CA05.2005
Skills
- Project Support
- Correspondence Preparation
- Meeting Coordination
- Skilled in Mediation
- Data Entry
- Interoffice Correspondence
- Verbal and Written Communication
- Project Management
- Inbound Phone Call Handling
- Office Procedures
- Multi-Line Telephone Systems
- Computers and Technology
- Safety awareness
- Special needs experience
- Care management
- Behavior management techniques
- Child supervision
Languages
Spanish
Native or Bilingual
Timeline
Child Caretaker
Life Patterns
02.2025 - Current
Senior Administrative Specialist
Kansas Vital Statistics
05.2022 - 02.2025
Stock Room Associate
Ross Dress for Less
03.2021 - 05.2022
Cashier
Menards
09.2020 - 03.2021
Home Maker
Brewster Place
08.2018 - 08.2020
Commissary Worker
Aramark
09.2016 - 08.2018
High School Diploma -
Ganesha High School
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