Summary
Overview
Work History
Education
Skills
Websites
Communication Skills
Leadership Experience
References
Certification
Timeline
Generic

Yasmin Burnett

Dallas,TX

Summary

Equipped with many great qualities, my role as a Senior Pricing Specialist at Bank of America harnesses meticulous attention to detail and a robust organizational strategy. These competencies have been pivotal in my contributions to financial analysis and risk assessment within the company.

My educational journey in communications, culminating in a bachelor's degree from the University of Louisiana at Monroe, complements my technical skill set, empowering me to excel in active listening and foster cross-functional collaboration. This integration of analytical acumen and interpersonal skills is instrumental in driving process improvements and strategic planning.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Pricing Analyst

Bank of America
12.2021 - Current
  • Influenced business decisions through persuasive presentations of key findings to senior management teams.
  • Championed continuous improvement within the Pricing function by adopting industry best practices and embracing emerging technologies such as machine learning algorithms for predictive modeling purposes.
  • Drove customer retention efforts through ongoing monitoring of satisfaction levels related to pricing fairness perceptions among key accounts.
  • Supported strategic decision-making by providing timely and relevant insights on pricing trends and competitive landscape.
  • Streamlined processes for better efficiency by automating routine pricing tasks and reports.
  • Contributed to long-term planning efforts by evaluating potential pricing-related initiatives based on their financial impact and strategic alignment with business goals.
  • Evaluated the effectiveness of various pricing tools, systems, and methodologies to support management in making informed decisions on technology investments.
  • Established collaborative relationships with sales teams to provide guidance on deal structuring, discounting practices, and contract negotiations.
  • Mitigated risk exposure from currency fluctuations by devising appropriate hedging strategies for international transactions.
  • Successfully managed multiple high-priority projects simultaneously while consistently meeting deadlines and delivering high-quality results.
  • Maintained a comprehensive knowledge base of pricing-related regulatory developments and industry trends to ensure the company''s continued competitive advantage.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Junior Pricing Analyst

Supreme Lending
01.2021 - 12.2021


  • Reduced discrepancies in financial reporting by implementing strict quality control measures for pricing data.
  • Streamlined pricing processes through automation, increasing efficiency and accuracy of data management.
  • Developed strong analytical and financial skills, which helped to anticipate market and company needs.
  • Collaborated with cross-functional teams to develop comprehensive market intelligence for informed decisionmaking.
  • Spearheaded initiatives to improve data collection methods, enhancing the overall quality of information used for decision-making purposes.
  • Contributed to the development of pricing policies and guidelines, ensuring consistency and compliance across all business units.
  • Performed ad-hoc analyses as needed to address specific business challenges or opportunities, providing valuable insights for decisionmakers.
  • Identified potential risks associated with specific pricing decisions, aiding risk mitigation efforts across the organization.
  • Established strong relationships with internal stakeholders through transparent communication regarding changes in pricing policies or strategies that may impact their respective departments.
  • Evaluated product performance metrics, enabling better-informed decisions on price adjustments or product discontinuation.
  • Monitored project progress to identify and address changes in project scope or budget.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.

Operations Control Analyst II (Home Mortgage)

Citizens Bank
01.2020 - 01.2021


  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.

Credit Verifier/ Loan Processor

Honda Financial Services
05.2019 - 01.2020
  • In charge of approving/disapproving of loan applicant based on aspects of DTI, income, credit score, credit history other liens, etc
  • Daily use of EMI calculator in order to determine risk level of an applicant ranging from A (least risk) to E (most risk) Verifying consumers employment or military affiliation with Equifax and SCRA tools Working email for 5 senior level verifiers with request such as red flags, ssn discrepancies and speaking to dealerships from Northern Texas to Eastern Arizona territories
  • Assist the funding department with transferring data from contract to computer, working with accuracy and high volume of contracts.
  • Improved verification accuracy by implementing thorough quality control processes and procedures.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Maintained high levels of customer satisfaction through consistent attention to detail and prompt resolution of issues.
  • Identified potential areas of risk or fraud during the verification process, mitigating potential losses for clients and the company.
  • Updated internal databases regularly with verified information, facilitating easy access for all team members involved in the process.
  • Developed a deep understanding of industry-specific requirements to ensure accurate verification outcomes tailored to each client''s needs.
  • Communicated verification and authorization status updates with Underwriting department to facilitate decision-making for patient admissions and insurance coverage.

Marketing/Senior Social Media Specialist

Aramark (Louisiana Tech)
06.2017 - 05.2019


  • Perform research at managers request ranging from survey/ poll results, product shipment updates and budget allowances for events
  • Planned and executed campus events, including producing flyers for each event, contacting vendors for collaboration, reserving centers for campus events and marketing for all campus events
  • Collaborated with cross-functional teams to align social media strategies with overall marketing goals.
  • Maintained an up-to-date knowledge of industry trends and emerging technologies, ensuring the brand remained on the cutting edge of social media innovation.
  • Boosted audience engagement with compelling content creation and curation.
  • Optimized social media profiles for maximum visibility, ensuring consistent branding across all platforms.
  • Implemented a comprehensive social listening strategy to monitor brand sentiment and respond proactively to customer inquiries.
  • Managed social media advertising budgets effectively, allocating resources judiciously to generate maximum return on investment.
  • Developed strong relationships with public relations partners, securing valuable earned-media placements that amplified campaign reach.
  • Identified potential partnerships within the industry landscape, forging strategic alliances for mutually beneficial promotional efforts.
  • Trained junior team members on best practices in social media management, fostering a culture of continuous learning and development.

Sports Marketing Intern

Learfield Sports
09.2015 - 03.2017


  • Proactively communicate with various departments in the corporate office as well as other LEARFIELD partners throughout the country Leverage the internship to learn all aspects of the Sports Marketing industry Participate in brainstorming branded content ideas (short-form video) and creative media solutions to address prospective advertisers' marketing objectives
  • Support the team in conceptualizing, creating, and executing digital/social first solutions for LEARFIELD's advertising partners
  • Maintain & update team trackers & and marketing collateral, including content capabilities pitch materials and series one-sheeters
  • Create campaign wrap up reports & case studies.
  • Organized and helped prepare materials for onsite and offsite events.
  • Captured pictures and videos of training athletes to use for websites, social media and marketing collateral.
  • Used Adobe Illustrator to design, create and distribute marketing materials, newsletters and email communications.
  • Performed comprehensive competitor analysis on key rivals to give fans and spectators deeper understanding of each individual's performance.
  • Conducted thorough market research to identify new trends and opportunities within the sports industry.
  • Developed compelling marketing materials that effectively communicated the unique selling points of client offerings.
  • Implemented innovative email marketing strategies that resulted in higher open rates and conversions among subscribers.
  • Coordinated successful promotional events, resulting in increased ticket sales and event attendance.
  • Collaborated with cross-functional teams on integrated marketing plans that aligned with client objectives and budget requirements.
  • Maximized ROI on advertising spend by utilizing cost-effective digital channels such as Google AdWords, Facebook Ads, and LinkedIn Advertising.
  • Increased overall brand awareness by collaborating with graphic designers on eye-catching visual assets for advertising campaigns.

Education

M.B.A. Finance -

University of Texas Arlington
06.2026

B.A. Mass Comm -

University of Louisiana Monroe
05.2019

Delta sigma Pi
05.2019

Treasurer/ Event Coordinator -

Delta Sigma Pi
05.2019

Black Student Union -

BSU
05.2019

Louisiana Tech University
05.2018

Skills

Pricing software proficiency

Demand forecasting

Sales Support

Cost Analysis

Customer Segmentation

Competitive Analysis

KPI performance

CRM Management

Marketing Strategy Development

Qualitative Research

Event Marketing

ROI Analysis

SEO Optimization

Tableau proficiency

SQL and Excel expertise

Google Ads knowledge

Salesforce Experience

Relationship Building

Microsoft Office

Client Relationship Management

Data Collection

Digital Marketing

Graphic Design

Project Management

Digital Media

Communication Skills

  • Received Silver and Bronze award for outstanding performance, nominated by cross functioning teams such as sales (Loan officers) as well as processing departments.
  • Received accolades for effectively hosting Make- A- Wish donation event. The first event where 75% or more of pricing team involvement.
  • Successfully increased employee engagement by 37% in the last quarter of 2022. With an additional increase of 12% so far during the 2023
  • Given recognition for completing mortgage tool project which was the creation of Supreme Lending Mortgage calculator for competitive analyst.

Leadership Experience

  • Employee Engagement Coordinator – Bank of America
  • Volunteer Committee Coordinator – Bank of America
  • BSU – Event Coordinator

References

  • Brittney Baruti, 405-473-9338, Former Manager – Bank of America
  • Alexandra Patterson, 972-800-7376, Former Co-worker – Citizens
  • Mackenzie Mack, 318-620-9046, Current Co-Worker – Supreme Lending

Certification

  • Introduction to SQL, CODEINFINITY - ISSUED SEPT 2023
  • PMP - Project Management Professional- LINKEDIN

Timeline

Senior Pricing Analyst

Bank of America
12.2021 - Current

Junior Pricing Analyst

Supreme Lending
01.2021 - 12.2021

Operations Control Analyst II (Home Mortgage)

Citizens Bank
01.2020 - 01.2021

Credit Verifier/ Loan Processor

Honda Financial Services
05.2019 - 01.2020

Marketing/Senior Social Media Specialist

Aramark (Louisiana Tech)
06.2017 - 05.2019

Sports Marketing Intern

Learfield Sports
09.2015 - 03.2017

M.B.A. Finance -

University of Texas Arlington

B.A. Mass Comm -

University of Louisiana Monroe

Delta sigma Pi

Treasurer/ Event Coordinator -

Delta Sigma Pi

Black Student Union -

BSU

Louisiana Tech University

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Yasmin Burnett