Yasmin Cardenas
Encinitas,CA
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction through exceptional service and maintaining a welcoming dining environment at Marbella. Skilled in cash handling and fostering warm customer relationships, I excel in fast-paced settings, ensuring high standards of cleanliness and guest engagement. Demonstrates a strong work ethic and a commitment to excellence in every interaction with each and every customer.
Overview
4
4
years of professional experience
Work History
Server/Waiter/Cashier
Panera Bread
02.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Server
Marbella
01.2021 - 01.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
SIATECH
Oceanside, CA06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Safe Food Handling
- Table Bussing
- Foreign language proficiency
- Warm and Friendly
- High Energy and Stamina
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Server/Waiter/Cashier
Panera Bread
02.2024 - 09.2024
Restaurant Server
Marbella
01.2021 - 01.2024
SIATECH
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