Yasmin Demenezes
Lake Worth,FL
Summary
Proactive and results-driven professional with a proven track record at Victoria Secret, Abercrombie & Fitch and my moms old company BB Solutions adept in customer service and administrative skills. Excelled in relationship building and office organization, significantly enhancing team collaboration and client satisfaction. Committed to leveraging problem-solving skills and a flexible schedule to exceed employer expectations without exceeding a 55-word limit.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria Secret
09.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Sales Associate
Abercrombie & Fitch
12.2023 - 02.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front Desk Receptionist
BB Solutions
10.2021 - 02.2023
- This was my moms company that I used to work for which I had to schedule appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Health Sciences
Florida Atlantic University
Boca Raton, FL05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Relationship Building
- Flexible Schedule
- Client Service
- Listening Skills
- Telephone Etiquette
- Scheduling
- Administrative Skills
- Office Organization
- File Organization
- Hospitality services
- Work Prioritization
Languages
Portuguese
Full Professional
Timeline
Sales Associate
Victoria Secret
09.2024 - Current
Sales Associate
Abercrombie & Fitch
12.2023 - 02.2024
Front Desk Receptionist
BB Solutions
10.2021 - 02.2023
Health Sciences
Florida Atlantic University
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