Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yasmin Fard Habibi

Denton,United States

Summary

Ambitious job seeker with exceptional organizational abilities, seeking an entry-level position to support team success and drive company goals forward. Known for dependability and a proactive approach in managing competing priorities while fostering a collaborative work environment. Experienced in leading teams by setting clear objectives, facilitating training sessions, and gathering feedback to refine processes. Possesses strong communication skills that aid in building consensus among diverse groups while employing creative problem-solving techniques to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Front-end Coordinator and Women's Sales Associate

Tjmax
11.2022 - Current
  • Facilitated communication between customers, management, and sales team to identify suitable solutions.
  • Compiled client profiles and entered information into operating system.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Improved productivity by increasing customer feedback and maintaining long-term business goals.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Set up, tested and balanced registers for front-end employees.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Streamlined store operations by implementing efficient procedures and organizational systems.
  • Managed inventory levels for optimal product availability, reducing out-of-stock occurrences.
  • Cultivated strong vendor relationships to ensure timely delivery of products and support business objectives.
  • Ensured compliance with company policies, safety regulations, and local laws in all aspects of store management.
  • Demonstrated excellent problem-solving skills by identifying potential issues before they escalated into larger problems, ensuring swift resolution with minimal impact on customer experience.
  • Increased customer satisfaction by addressing and resolving their concerns promptly and effectively.
  • Recruited trained, and developed a highly-skilled team of retail associates focused on delivering exceptional customer service.
  • Enhanced store atmosphere by maintaining a clean, organized, and visually appealing environment.
  • Monitored competitors'' activities to stay ahead of industry trends and maintain a competitive edge in the market.
  • Implemented loss prevention tactics to minimize shrinkage and protect merchandise assets.
  • Optimized staff scheduling to meet fluctuating demand while controlling labor costs effectively.
  • Established open communication channels among team members, fostering a collaborative work environment that improved overall productivity.
  • Provided ongoing coaching and feedback for continuous employee development and performance improvement.
  • Collaborated with other departments within the organization to achieve company-wide goals.
  • Facilitated smooth daily operations through effective delegation of tasks among team members.
  • Conducted regular performance evaluations to recognize top performers, address areas for improvement, and support career growth.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.

Work Study (tour Guide)

North Central Texas College
05.2025 - Current
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
  • Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.
  • Negotiated with venue managers for special access to closed or restricted areas, adding unique value to tours.
  • Enhanced visitor engagement by delivering captivating and informative tours of historical sites.
  • Elevated tour group satisfaction, tailoring each tour to meet diverse interests and accessibility needs.

Style and Beauty Consultant

Target
10.2021 - 11.2022
  • Identified client needs and recommended products based on preferences and requirements.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Responded proactively and positively to rapid change.
  • Trained new personnel regarding company operations, policies and services.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Communicated professionally with colleagues, freelancers and clients.
  • Cross-trained and provided back up for customer service managers.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Handled calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

Education

High School Diploma -

Shahid Mahdavi International Highschool
Iran, Tehran
06.2021

Skills

  • Customer Support
  • Managerial Skills
  • Staff Training
  • Issue Resolution
  • Product and Service Sales
  • technical writing
  • Group Activities team lead
  • Sales Expertise
  • Analytical Thinking
  • Effective Project Management
  • Goals and Performance
  • Handling Complaints
  • Cash Handling and Reconciliation
  • Credit and Debt Card Processing
  • Merchandise Promotion and Display
  • Flexible Work Schedule
  • Concept Explanation Techniques
  • Customer service
  • Verbal and written communication
  • Sales assistance
  • Customer interaction
  • Cash register operation
  • Staff supervision
  • Sales strategies
  • Performance optimization
  • Exceptional communication
  • Presentation skills
  • Public speaking

Accomplishments

  • Brought in a large number of new customers.
  • Awarded “Employee of the Month” in 2022.
  • Increased productivity 70% by implementing several process improvements.

Languages

Persian
English
French

Timeline

Work Study (tour Guide)

North Central Texas College
05.2025 - Current

Front-end Coordinator and Women's Sales Associate

Tjmax
11.2022 - Current

Style and Beauty Consultant

Target
10.2021 - 11.2022

High School Diploma -

Shahid Mahdavi International Highschool

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