Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
OperationsManager
Yasmin Gassal

Yasmin Gassal

Boca Raton,FL

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7

Years of professional sales experience

5
5

Years of professional nanny experience

Work History

Private Nanny

Tonya Nolan
12.2020 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children everyday skills and language
  • Facilitated relationships with children and parents by developing caring and structured home environments

Sales Manager

Perfume Delights
08.2019 - 08.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Built and maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Increased sales by 10%
  • Multitasked in fast paced environment while increasing sales.

Salesperson

My Best Perfume
12.2013 - 12.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Located merchandise across various stores to address customer needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Multitasked in fast paced environment while increasing sales.

Education

International Business

Palm Beach State College
Boca Raton, FL
06.2024

Skills

  • Market Intelligence
  • Direct Sales
  • Profitability Assessments
  • Solving Customer Concerns
  • Team Goals
  • Product Merchandising and Distribution
  • Problem-Solving Strengths
  • Negotiation Tactics
  • Customer Targeting
  • Driven and Determined
  • Top-Selling Employee

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Private Nanny

Tonya Nolan
12.2020 - Current

Sales Manager

Perfume Delights
08.2019 - 08.2022

Salesperson

My Best Perfume
12.2013 - 12.2017

International Business

Palm Beach State College

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Yasmin Gassal