Yasmin Ghulmi
Skokie,IL
Summary
To expand knowledge of the day-to-day workings of a medical center, hospital, or private practice through an hourly paying job.
Overview
12
12
years of professional experience
Work History
Teaching Assistant
Teaching
Skokie, Illinois
10.2023 - Current
- Graded assignments, tests and papers according to teacher instructions.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
Sunday School teacher
Islamic Community Center
01.2013 - Current
- Sunday School teacher for 4th-8th grade students
Customer Service Manager
Electra city inc
Hoffman Estates, Illinois
12.2019 - 12.2022
- Drafted scripts for agents handling incoming calls so that they can respond accurately and effectively.
- Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.
- Provided exceptional customer service to ensure customer satisfaction.
Front Desk Coordinator
Swedish covenant immediate care Sauganash
01.2015 - 01.2017
- Accommodating patients, checking them in and out, insurance verifications, collecting co-payments, registration forms, answering phone calls, scheduling appointments, scanning in documents, and faxing
- Working with Dr Kathleen Maloul, (Primary care physician), insurance verification, scheduling, answering the phone and doing Referral
- Some other duties: being ECW Superuser for the immediate care sauganash, presenting ECW Superuser meeting, train my coworkers about any new happening in ECW
Accounting-depositing checks and taking care of finances
Northwest Medical and Urgent Care Center
01.2014 - 01.2015
- Student coordinator- Helping medical students from American International Academy to register for rotations with physicians at WEISS memorial hospital
- Assisting physical therapy assistant, taking patients vitals, and translating for doctors
- Front Desk Coordinator: Accommodating patients, checking them in and out, insurance verifications, collecting co-payments, registration forms, answering phone calls, scheduling and conforming appointments, lab paperwork, scanning in documents, faxing, medical records, checking facility email, and preparing super bills for physicians
- Some other duties: Advertising pharmacy connected with medical center, helping host seminars at Weiss Hospital and NWMC and Billing for physicians
Education
Childhood development/Education
Truman College
12.2024
Skills
- Classroom supply management
- Student safety
- Student assessments
- Classroom support
Volunteer Experience
Local School Council Representative, Budlong School, 08/01/13, Present
Timeline
Teaching Assistant
Teaching
10.2023 - Current
Customer Service Manager
Electra city inc
12.2019 - 12.2022
Front Desk Coordinator
Swedish covenant immediate care Sauganash
01.2015 - 01.2017
Accounting-depositing checks and taking care of finances
Northwest Medical and Urgent Care Center
01.2014 - 01.2015
Sunday School teacher
Islamic Community Center
01.2013 - Current
Childhood development/Education
Truman College