Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yasmin Gonzalez

Ames

Overview

3
3
years of professional experience
1
1
Certification

Work History

Case Worker

Woodward Academy
10.2024 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.

Case Worker Assistant

Woodward Academy
07.2024 - 10.2024
  • Contributed to ongoing program evaluation efforts by collecting data on client outcomes and satisfaction levels.
  • Collaborated with multidisciplinary teams to develop comprehensive case plans for clients, improving overall outcomes.
  • Maintained detailed records of client interactions, facilitating effective communication among team members and supporting informed decisionmaking.
  • Built strong relationships with community organizations to increase resource availability for clients in need.

Remedial Treatment Counselor

Woodward Academy
02.2024 - 06.2024
  • Encouraged patients to talk about their experiences in both group and individual settings
  • Mediated conflicts between clients in order to clarify and resolve underlying issues
  • Used a variety of techniques to help patients with their treatment
  • Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided

Youth Counselor

Woodward Academy
08.2023 - 02.2024
  • Interacted with and engaged youth members, teaching them healthy habits and coping mechanisms
  • Observed youth behavior and provided guidance and support to help them make positive changes
  • Encouraged kids to talk things out with each other without getting angry, which helped to de-escalate tense situations

Store Lead

Shoe Carnival
12.2022 - 08.2023
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
  • Opened, shelved, and merchandised new products in visually appealing and well-organized displays for maximum sales promotions
  • Processed shipments and kept stock shelves in order
  • Greeted customers with a smile and offered prompt and dedicated assistance

Waitress

La Bota II Mexican Restaurant
05.2022 - 08.2022
  • Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
  • Encouraged coworkers to work together and have a positive attitude
  • Calculated charges, issued table checks, and took customer payments

Education

Bachelor of Arts - Criminal Justice and Sociology

Iowa State University
Ames, IA
12.2023

Skills

  • Teamwork
  • Positive outlook
  • Active listening skills
  • Multi-Task management
  • Problem-solving
  • Organized
  • Bilingual [Spanish]
  • Computer literacy
  • Case documentation
  • Critical-Thinking skills

Certification

First Aid/CPR Certified

Timeline

Case Worker

Woodward Academy
10.2024 - Current

Case Worker Assistant

Woodward Academy
07.2024 - 10.2024

Remedial Treatment Counselor

Woodward Academy
02.2024 - 06.2024

Youth Counselor

Woodward Academy
08.2023 - 02.2024

Store Lead

Shoe Carnival
12.2022 - 08.2023

Waitress

La Bota II Mexican Restaurant
05.2022 - 08.2022

Bachelor of Arts - Criminal Justice and Sociology

Iowa State University

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Yasmin Gonzalez