Yasmin Gonzalez
Ames
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Worker
Woodward Academy
10.2024 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
Case Worker Assistant
Woodward Academy
07.2024 - 10.2024
- Contributed to ongoing program evaluation efforts by collecting data on client outcomes and satisfaction levels.
- Collaborated with multidisciplinary teams to develop comprehensive case plans for clients, improving overall outcomes.
- Maintained detailed records of client interactions, facilitating effective communication among team members and supporting informed decisionmaking.
- Built strong relationships with community organizations to increase resource availability for clients in need.
Remedial Treatment Counselor
Woodward Academy
Woodward, IA, United States
02.2024 - 06.2024
- Encouraged patients to talk about their experiences in both group and individual settings
- Mediated conflicts between clients in order to clarify and resolve underlying issues
- Used a variety of techniques to help patients with their treatment
- Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided
Youth Counselor
Woodward Academy
Woodward, IA, United States
08.2023 - 02.2024
- Interacted with and engaged youth members, teaching them healthy habits and coping mechanisms
- Observed youth behavior and provided guidance and support to help them make positive changes
- Encouraged kids to talk things out with each other without getting angry, which helped to de-escalate tense situations
Store Lead
Shoe Carnival
Ames, IA, United States
12.2022 - 08.2023
- Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
- Opened, shelved, and merchandised new products in visually appealing and well-organized displays for maximum sales promotions
- Processed shipments and kept stock shelves in order
- Greeted customers with a smile and offered prompt and dedicated assistance
Waitress
La Bota II Mexican Restaurant
Leon, IA, United States
05.2022 - 08.2022
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
- Encouraged coworkers to work together and have a positive attitude
- Calculated charges, issued table checks, and took customer payments
Education
Bachelor of Arts - Criminal Justice and Sociology
Iowa State University
Ames, IA12.2023
Skills
- Teamwork
- Positive outlook
- Active listening skills
- Multi-Task management
- Problem-solving
- Organized
- Bilingual [Spanish]
- Computer literacy
- Case documentation
- Critical-Thinking skills
Certification
First Aid/CPR Certified
Timeline
Case Worker
Woodward Academy
10.2024 - Current
Case Worker Assistant
Woodward Academy
07.2024 - 10.2024
Remedial Treatment Counselor
Woodward Academy
02.2024 - 06.2024
Youth Counselor
Woodward Academy
08.2023 - 02.2024
Store Lead
Shoe Carnival
12.2022 - 08.2023
Waitress
La Bota II Mexican Restaurant
05.2022 - 08.2022
Bachelor of Arts - Criminal Justice and Sociology
Iowa State University