Yasmin Green
Hoffman Estates,IL
Summary
Motivated College Graduate and aspiring Physician Assistant with a strong foundation in healthcare and customer service. Seeking to leverage my dedication, work ethic, and interpersonal skills in a clinical setting. Through balancing a demanding academic schedule with responsibilities as a Starbucks barista and volunteer work in a hospital unit, I have developed excellent time management, teamwork, and problem-solving abilities. Committed to providing compassionate care, delivering exceptional service, and continuously growing in the healthcare field to contribute to improving patient outcomes.
Overview
7
7
years of professional experience
Work History
Physical Therapy Technician
Fox Valley Orthopedics
Barrington, IL
02.2025 - Current
- Assisted therapists with patient care, ensuring adherence to treatment plans and safety protocols.
- Prepared treatment areas and equipment, maintaining cleanliness and organization for efficient workflows.
- Monitored patient progress during therapy sessions, providing feedback to therapists for effective adjustments.
- Educated patients on exercises and rehabilitation techniques, enhancing their understanding of recovery processes.
Barista
Starbucks
Hoffman Estates, IL
12.2018 - Current
- Provide exceptional customer service and maintaining a positive and efficient environment for customers.
- Efficiently handle customer orders, process transactions, and ensure cleanliness and organization at the service counter
- Provide excellent customer service, resulting in a 15% increase in customer satisfaction ratings
- Managed cash transactions with precision and accuracy, maintaining a balanced till at all times
- Collaborate with team to uphold quality control standards and ensure the timely delivery of orders
- Ground coffee beans, brewed coffee, and tea and prepared baked goods.
- Made and served specialty coffee and tea beverages.
- Demonstrated in-depth knowledge of bean origins and flavor profiles to educate customers and make recommendations.
- Operated espresso machines and other coffee equipment to extract coffee, steam milk, and prepare specialty drinks.
- Created attractive layouts for food and beverage displays.
- Trained new employees regarding food and drink preparation and store procedures.
- Handled refunds and remade incorrect drinks to improve customer experience.
Child Life Specialist Volunteer
Northwestern Hospital
Winfield, IL
09.2023 - 12.2024
- Provided emotional support and comfort to pediatric patients and their families in a hospital setting.
- Provided a positive atmosphere.
- Facilitated play-based activities.
- Demonstrated excellent communication skills by interacting with children, families, and the healthcare team in a compassionate, patient-centered manner.
- Maintained a clean and organized environment conducive to learning and play.
- Facilitated group activities to encourage social interaction among children.
- Utilized storytelling and creative arts to stimulate imagination and learning.
- Managed inventory of supplies, ensuring resources were available for daily activities.
- Created positive behavioral support strategies to manage challenging behaviors.
- Monitored children's safety and well-being throughout the day.
- Conducted age-appropriate activities in health care settings under supervision of certified child life specialists.
Education
Post Baccalaureate - Pre Medical
South College
Knoxville, TN01.2026
Bachelor of Science - Biology, Minor in Chemistry
Dominican University
River Forest, IL12.2024
Associate of Science - Science
William Rainey Harper College
Palatine, IL05.2022
High School Diploma - undefined
Schaumburg High School
Schaumburg, IL05.2019
Skills
PCR
DNA Isolation
RNA Extraction
Designing RNA Primers
Gel Electrophoresis
Statistical Computing with R
Geneious Prime Bioinformatics Software
Effective Time Management
Fast Learner
Microsoft/Excel
Adaptability
Communication
Leadership Skills
Customer service
Team collaboration
Multitasking
Problem resolution
Timeline
Physical Therapy Technician
Fox Valley Orthopedics
02.2025 - Current
Child Life Specialist Volunteer
Northwestern Hospital
09.2023 - 12.2024
Barista
Starbucks
12.2018 - Current
Bachelor of Science - Biology, Minor in Chemistry
Dominican University
Associate of Science - Science
William Rainey Harper College
High School Diploma - undefined
Schaumburg High School
Post Baccalaureate - Pre Medical
South College