Yasmin N. Hassen
Brooklyn
Summary
Recent Information Security & Intelligence graduate with hands-on experience in IT support, cybersecurity labs, and AI automation. Experienced troubleshooting Microsoft 365 environments, supporting end users, analyzing malware and network traffic, and improving technical workflows. CompTIA Security+ certified with strong problem-solving skills and a passion for cybersecurity, systems administration, and emerging AI technologies.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Student Manager
Ferris Outfitters
2025.05 - 2026.07
- Lead and train team members, manage operations, and maintain system accuracy
- Handle POS systems and ensure secure transaction processing
- Supervised daily operations, ensuring compliance with company policies and procedures.
Student Assistant
Ferris State University – eLearning Support
2023.10 - 2026.05
- Developed instructional materials to enhance online learning experiences and engagement.
- Assisted in training sessions for faculty on utilizing eLearning tools effectively.
- Supported eLearning initiatives by troubleshooting technical issues for faculty and students.
- Assist with system updates and process improvements (HECVAT automation, course shell updates)
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
Administrative Assistant
Ashura Pharma PLC
2021.05 - 2022.08
- Coordinated office communications and schedules to enhance workflow efficiency.
Education
Bachelor of Science - Information Security & Intelligence
Ferris State University
Big Rapids, MI2026-08
Skills
- Cybersecurity Tools: Nmap, Wireshark, Kali Linux
- Systems & Virtualization: VirtualBox, VMware
- Programming & Scripting: Python, SQL
- Security Concepts: Network Security, Vulnerability Assessment, Malware Analysis
- Platforms & Software: Microsoft 365, Canvas, Zoom
- Resource coordination
Certification
- CompTIA Security+ (SY0-701), 2025
- PCEP – Certified Entry-Level Python Programmer, 2025
LANGUAGES
English (Advanced)
Arabic (Advanced)
Amharic (Native)
CORE SKILLS
Problem Solving, Analytical Thinking, Team Collaboration, Communication, Adaptability
Timeline
Student Manager
Ferris Outfitters
2025.05 - 2026.07
Student Assistant
Ferris State University – eLearning Support
2023.10 - 2026.05
Administrative Assistant
Ashura Pharma PLC
2021.05 - 2022.08
Bachelor of Science - Information Security & Intelligence
Ferris State University