YASMIN MCPHERSON
Monroe Township,NJ
Summary
ACCOUNTS PAYABLE CLERK To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Dental Receptionist
American Family Dentistry
02.2023 - Current
- Managed over 50 incoming and outgoing phone calls per day
- Collecting and processing payments
- Scheduled, rescheduled, and cancelled appointments for dental patients
- Provided excellent customer service to create positive experiences and build patient trust
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Helped patients complete necessary medical forms and documentation
- Completed new patient registrations in software to create accurate and comprehensive records
- Adhered to strict HIPAA guidelines to protect patient privacy
- Completed patient referrals to other medical specialists
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele
- Obtained payments from patients and scanned identification and insurance cards
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
Stocking Associate
Walmart
12.2021 - 12.2022
- Stocked shelves with inventory
- Maintain cleanliness and appearance of store
- Provide customer service for customers that need help locating merchandise
- Manage and maintain storage conditions of goods received in storage areas.
- Consistently lifted materials weighing as much as 40 pounds
Assistant Banquet Manager
Holiday Inn
12.2011 - 08.2020
- Scheduled, directed and counseled team members to cover demands and attain ambitious performance goals
- Generated and implemented effective marketing strategies to maximize profits and ensure outstanding customer service
- Maintained high customer service and quality standards in all areas of banquets
- Oversaw and reviewed staffing levels and schedules to ensure maximum guest satisfaction and maintained allocated budgeted guidelines
- Maintained and updated daily and monthly reports; created requisition and purchase orders.
Accounts Payable Clerk
Mitsui O.S.K. Lines
06.2000 - 07.2001
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared over 100 vendor invoices daily and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Basic Medical Terminology; Pathopharmocology; Coding I: ICD-10; Coding II: ICD-10; Current Procedural Terminology Coding -
DeVry University
Villa Park, IL02.2022
Undergraduate Certificate in Medical Billing & Coding -
DeVry University
Villa Park, IL02.2022
Skills
- CORE COMPETENCES
- Front Office Operations
- Phone Etiquette
- Invoice Processing
- Report Generation
- Schedule Management
- Record Keeping/Data Entry
- Microsoft Office Suite
- Accounts Payable
- Customer/Vendor Relations
- Data Entry
- Outbound Calls
- Check Processing
- Timely Processing
Certification
American Health and Information Management Association (AHIMA)
Certified Coding Associate (CCA) Anticipated Exam Date: March 2022
Timeline
Dental Receptionist
American Family Dentistry
02.2023 - Current
Stocking Associate
Walmart
12.2021 - 12.2022
Assistant Banquet Manager
Holiday Inn
12.2011 - 08.2020
Accounts Payable Clerk
Mitsui O.S.K. Lines
06.2000 - 07.2001
Basic Medical Terminology; Pathopharmocology; Coding I: ICD-10; Coding II: ICD-10; Current Procedural Terminology Coding -
DeVry University
Undergraduate Certificate in Medical Billing & Coding -
DeVry University
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