Yasmin Mendoza
Thornton,Co
Summary
Healthcare professional prepared to excel in endoscopy support roles. Experienced in providing vital assistance during endoscopic procedures and ensuring equipment is properly sterilized. Known for strong teamwork and reliability, adapting to changing needs and maintaining focus on high-quality patient care. Experienced with endoscopic procedures and patient care, ensuring smooth and efficient operations. Utilizes expertise in equipment sterilization and patient preparation to support successful procedures. Knowledge of post-procedure care and team collaboration, contributing to optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Endoscopy Technician
Gastroenterology of the Rockies
08.2021 - 11.2024
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Prepared patients for procedures to assist doctors, nurses and support staff.
Customer Service Associate
Walgreens
02.2018 - 08.2021
- Provide exceptional customer service to all incoming customers
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Caregiver/Personal Assistant/Companion
Touching Hearts at Home
10.2017 - 02.2018
- Administer bedside or personal care such as ambulation or personal hygiene assistance.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Assisted clients with activities of daily living, promoting independence and quality of life.
Receptionist
Park Regency Thornton
08.2014 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School -
Academy High School
Thornton, Colorado05.2014
Skills
- Bilingual
- Customer/Client relations
- Maintaining endoscopic equipment
- Problem-solving abilities
- Measuring vital signs
- Telephone skills
- Verbal and written communication
- Organization skills
- Scheduling appointments
Languages
Spanish
English
Timeline
Endoscopy Technician
Gastroenterology of the Rockies
08.2021 - 11.2024
Customer Service Associate
Walgreens
02.2018 - 08.2021
Caregiver/Personal Assistant/Companion
Touching Hearts at Home
10.2017 - 02.2018
Receptionist
Park Regency Thornton
08.2014 - 07.2018
High School -
Academy High School
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