Yasmin Nasser

• Received and tracked incoming inventory shipments.
• Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
• Operated scanners, computers, and other equipment to track orders.
• Inspected damaged goods prior to disposal or return to vendor.
• Ensured safety protocols were followed at all times while operating machinery.
• Provided assistance in loading and unloading containers from ships and trains.
• Followed established guidelines for picking orders accurately.
• Used pallet jacks to move items to and from warehouse locations.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

I learned the basics of three different departments, and six different job titles.

Inbound

• Agenting

My job is agent included, making sure the ASN that’s on the skates ready for the inductors is under the same ASN that’s in the system. I am also responsible for the returns if certain freight is in red, errors in certain freight, and making sure the line is going smoothly.

• Inductor

As an inductor, your job is to clear the skates of the freight that is delivered to you in a quickly manner. The plan is to clear as many trailers as needed to complete the goal. You also have to clean up after yourself, like throw away all plastic wrap that comes on free, any cardboard must be disposed of in the recycling bins and sweep as you go. You were also allowed to offer a helping hand to your agent if needed.

• Forklift

Being a forklift operator for me was mostly delivering all of the freight that was ready to be delivered to the skates, or into the trailers. You had to have at least a minimum of 12 pallets delivered in one hour. You do also get judged on your performance.

Outbound

• Wall-Builder

As a wall builder, your job is to grab whatever boxes are coming down the conveyor and organize them into the trailer according to size and weight. You are judged by a performance, which should at least be within the 90s and that is managed based on how quick you act

CCS/BP

My duties in the break pack was to scan small items with a device that we could attach on our arm with an armband, and deliver the freight into several boxes that lead to different stores. We would enter codes into the device that was given to us that would help us determine if the freight was for the break pack, which boxes they go in, and help us receive the freight for credit which was put towards our performance.

In CCS you are required to throw boxes from the skates onto the conveyor in a quick manner while scanning the labels that come attached to the freight. Each label does have a certain set of points, which count towards your performance, so if it’s light, it wouldn’t have as much, versus if it’s heavy.

I am also part of the Infocus team at my warehouse, which is a team based off of safety. We help make sure other associates are using proper PPE, the right lifting techniques, and lending a helping hand. I award caught orange handed cards to my fellow associates who are practicing safety techniques in their department.

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Maintained up-to-date knowledge of store merchandise and policies.
• Built relationships with customers to encourage repeat business.
• Organized stockroom shelves according to size, color or style.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Conducted inventories on a regular basis to track stock levels.
• Tracked sales performance metrics to identify trends in the market place.
• Developed promotional strategies to increase sales volume.
• Attended weekly team meetings to review performance goals and objectives.
• Scheduled shifts for fellow associates during peak traffic times.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Maintained cleanliness of store environment including floors, windows, displays.
• Analyzed customer feedback data to recommend improvements in service quality.
• Helped customers find specific products, answered questions, and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.

• Maintained accurate inventory of baking supplies and ingredients.
• Operated ovens and other equipment to bake products according to established recipes.
• Decorated cakes with icing, sprinkles and other edible decorations.
• Measured out ingredients accurately to ensure consistent product quality.
• Checked baked goods periodically during baking process to ensure desired results were achieved.
• Cleaned work areas, utensils, equipment and surfaces between batches of products.
• Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Processed transactions using a point-of-sale system.
• Built relationships with customers to encourage repeat business.
• Maintained up-to-date knowledge of store merchandise and policies.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Handled customer complaints in a professional manner.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Maintained cleanliness of store environment including floors, windows, displays.
• Engaged customers in friendly, professional dialogue to determine needs.
• Collected payments and provided accurate change.
• Developed trusting relationships with customers by making personal connections.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Assisted in developing and implementing lesson plans to meet the individual needs of each child.
• Provided a safe, nurturing and stimulating environment for children to learn and grow.
• Maintained daily records of activities, behaviors, meals and naps.
• Organized age-appropriate activities such as games, arts and crafts and outdoor play.
• Observed children's behavior and development, communicate information with parents.
• Read books aloud to small groups or individual children.
• Assisted with feeding infants and toddlers during meal times.
• Planned field trips to local parks, libraries and other educational places.
• Monitored children's progress through ongoing assessments of their abilities and interests.
• Developed positive relationships with families by communicating regularly about their child's development.
• Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
• Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
• Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Performed other duties as assigned by management.
• Assisted in the preparation of food items according to recipes and instructions.
• Cleaned kitchen areas, equipment and utensils.
• Served meals to customers in a friendly and courteous manner.
• Stocked supplies such as food, dishes, utensils, and cleaning materials.
• Greeted customers upon arrival in the dining area.
• Delivered food orders promptly and accurately to guests tables.
• Prepared beverages such as coffee, tea, soda..
• Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
• Monitored inventory levels of food items used during meal services.
• Adhered to safety procedures when handling sharp objects or hazardous materials.
• Ensured that all foods were prepared according to health department regulations.
• Followed established cash handling procedures when collecting payment from customers.
• Performed opening and closing duties such as setting up workstations with necessary supplies.
• Responded promptly to customer inquiries regarding menu items or special requests.