Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Yasmin Nicolas

Davie,FL

Summary

Dedicated professional with a strong commitment to leadership and team development. Proven track record in mentoring team members into leadership roles while enhancing operational efficiency. Skilled at creating positive guest experiences and cultivating a supportive work environment.

Overview

3
3
years of professional experience

Work History

Director

Chick-fil-A
Jensen Beach, FL
05.2023 - Current
  • Oversee daily operations and ensure team members are following Chick-fil-A standards for service, hospitality, and food safety.
  • Lead and support Front of House team members by providing training, coaching, and development opportunities.
  • Help team members grow into leadership roles by mentoring them and preparing them for increased responsibilities.
  • Work alongside leadership to meet labor goals, maintain productivity, and provide excellent customer service.
  • Create and manage the weekly Front of House schedule to ensure proper coverage and smooth restaurant operations.
  • Organize and coordinate team meetings, training sessions, and restaurant events.
  • Develop systems and processes that help improve efficiency and create a positive work environment.
  • Support team members through coaching and accountability while helping maintain a strong team culture.
  • Ensure all cash transactions are accurate and properly documented.

Education

Bachelor of Science - Health Sciences

Nova Southeastern University
Davie, FL
06-2026

Skills

  • Team leadership
  • Customer Service
  • Employee training
  • Coaching and mentoring
  • Scheduling management
  • Conflict resolution
  • Efficiency improvement
  • Relationship building

Leadership Experience

  • Assisted with the opening of a new Chick-fil-A location and helped establish operational standards and team expectations.
  • Played a key role in developing team members, trainers, and future leaders through coaching and mentorship.
  • Created checklists and systems that improved organization, accountability, and efficiency.
  • Helped drive restaurant performance by focusing on customer service, labor management, and team development.
  • Consistently encouraged a positive and productive work environment focused on growth and teamwork.

Timeline

Director

Chick-fil-A
05.2023 - Current

Bachelor of Science - Health Sciences

Nova Southeastern University
Yasmin Nicolas