Yasmin Rodriguez Branas
Fort Lauderdale,FL
Summary
Highly organized and detail-oriented Finance graduate with a drive to exceed expectations. Proven ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Load Associate Operations
Chase Bank
10.2023 - Current
- Supervised and controlled branch activities according to bank policies to meet loan and deposit volume goals and for responsive customer service.
- Maintained strong relationships with key clients by addressing their unique banking needs promptly and professionally.
- Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards.
- Reduced operational risks while organizing data to forecast performance trends.
Associate Banker
Chase Bank
12.2021 - 10.2023
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Ordered checks, placed stop payment orders, and conducted additional services for customers
- Managed escalations with polite service, knowledgeable support, and unsurpassed professionalism to satisfy needs and protect bank reputation
- Maintained optimal financial controls by securing funds and making accurate transactions, and operated ATMs
Front Desk
FirstService Residential
05.2021 - 11.2021
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Monitor the building areas to make sure the building is secure
- Maintain logbooks, including sign-in/out, front desk expenditures, calls received etc
- Managed inventory and procurement processes, including purchase order tracking.
Office Assistant
Broward Technology Services, Florida Atlantic University
05.2019 - 04.2021
- Monitored purchase order tracking system and reconciled statements
- Utilized Microsoft Word and Excel for document updates and bill preparation
- Support property management and inventory process
- Various clerical duties such as preparing forms, answering phones, processing mail, filing, etc
Education
Bachelor’s degrees - Finance
Florida Atlantic University
05.2023
Associate of Arts (Honors Graduate) - Accounting
Broward College
05.2020
Skills
- Financial analysis and reporting
- Bilingual (Spanish/English)
- Microsoft Office (Word, Excel, & PowerPoint)
- Strong knowledge of GAAP
- Time management
- Analysis and Problem-solving
- Accounting Processes
- Interpersonal Communication
- Team Building and Leadership
- Data Entry
Certification
- Business Specialist Certificate
- Business Operations Certificate
- Accounting Technology Specialist Certificate
- Microsoft Office Specialist: Excel Associate
Timeline
Load Associate Operations
Chase Bank
10.2023 - Current
Associate Banker
Chase Bank
12.2021 - 10.2023
Front Desk
FirstService Residential
05.2021 - 11.2021
Office Assistant
Broward Technology Services, Florida Atlantic University
05.2019 - 04.2021
Bachelor’s degrees - Finance
Florida Atlantic University
Associate of Arts (Honors Graduate) - Accounting
Broward College
Similar Profiles
Felicia ThomasFelicia Thomas
Branch Operations Lead at Chase BankBranch Operations Lead at Chase Bank
DeVaughn ScottDeVaughn Scott
Associate Banker at Chase BankAssociate Banker at Chase Bank
Monika McMorrisMonika McMorris
Associate Banker-ME at Chase BankAssociate Banker-ME at Chase Bank
Heather SpencerHeather Spencer
Associate Banker at Chase BankAssociate Banker at Chase Bank
Jaime UrbinaJaime Urbina
Warehouse Worker at Invicta Watch GroupWarehouse Worker at Invicta Watch Group