Diligent X-Ray Technician with excellent multitasking, organizational, and time management abilities. Strong background in customer service with 6 years of experience. Skilled in having knowledge of dental terminology, working with a team, and having excellent problem solving skills. I also provide positive experiences to strengthen customer loyalty. Familiar with adhering to patientsor customer needs and adaptable to new processes and procedures.
As a receptionist at Smart Start Dental I would provide assistance for patients coming into their appointment.
The tasks I would conduct would be to check them in, ensure all patients personal information was up to date, check eligibility for insurance, and check out patient's by creating future appointments.
I would also take and process payments in the form of cash or credit card.
Additionally, I would perform administrative tasks such as answering the phone, taking messages, contact clients, and answering any patient inquiries.
File Clerk Role:
As a file clerk at Smart Start Dental I would pull charts for patient’s appointments and organize files in preparation for the appointment .I would also prepare the charts three weeks in advance for the adult and pediatric office.
Utilize alphabetical and numerical systems to organize paper and electronic records and documents.
Lastly, I would file EOB’s ( explanation of benefits), xray’s and retrieve data from other departments or personnel.
X- Ray Technician Role: Current position
As a certified dental technician, I utilize the appropriate and proper use of radiological equipment while also ensuring that the X-ray equipment is properly maintained, calibrated, and stocked with necessary supplies.
I operate the dental x-ray machine to capture images of a patient's teeth while also positioning a digital sensor in the patient’s mouth.
I follow established protocols to obtain clear and accurate images.
Additionally, I prepare the patient’s for dental examinations by explaining the procedures, positioning patients correctly, and ensuring their comfort and safety during the process.
Most importantly, I strictly adhere to safety protocols to minimize radiation exposure radiation for both myself and the patient by utilizing a lead apron, thyroid collar, and the proper use of the equipment.
Front-end Cashier
Costco
02.2021 - 06.2022
As a front end cashier at Costco I would greet customers as they approached the checkout counter.
Be helpful and attentive to the customer’s needs, answer any questions they may have about products, services and membership benefits.
During the checkout process I would scan items quickly and accurately using the barcode scanner
Ensure that prices are correctly entered, and discounts or promotions are applied appropriately. I would also accept payments using cash, credit/debit cards, checks, or other forms of payment accepted by Costco
Lastly, I kept the checkout area clean and organized while maintaining the front end stocked with supplies such as receipt paper, cleaning wipes, and monitor accidental spills. I would clean up as needed to provide a safe and pleasant environment for customers.
Sales Associate
Target
05.2019 - 05.2020
As a Target sales associate I would warmly greet customers as they enter the clothing department and offer assistance in finding products.
Listen to their needs, provide recommendations, and assist with locating sizes, colors, and styles.
I would ensure that clothing displays were visually appealing and well-organized.
Additionally, I would fold and arrange clothing neatly on shelves and racks.
Lastly, as a sales associate I would monitor the fitting room area, assist customers with trying on clothing items, and retrieve additional sizes or styles as needed.
Receptionist
United Stainless
08.2018 - 04.2019
As a receptionist at United Stainless I would greet customers as they entered the business in a friendly and professional manner.
I would answer all incoming calls directing them to the appropriate department or personnel and answer any questions regarding the services provided.
I would also manage the correspondence such as sorting and distributing mail. Which included mail, email, and faxes, as well as draft and send out correspondence on behalf of the organization.
Ultimately, I would be responsible for maintaining records, filing systems, and ensuring that all information was organized and easily accessible.
Education
Leadership Public Schools
06.2019
Skills
Customer service-oriented with 6 years of experience
Bilingual, can both write and speak in English and Spanish
Strong experience with communicating and working with a team