Summary
Overview
Work History
Skills
Bilingual
Timeline
Generic

Yasmin Solaiman

New York,NY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Administrative Coordinator

Eminence Capital
02.2023 - Current
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
  • Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Trained new employees on company-specific expense administration processes and software tools.

Office Services Coordinator

AEA Investors
03.2022 - 01.2023
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Monitored stock of office supplies to report shortages to management.
  • Answered calls to address customer inquiries, confirm appointments.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Coordinated equipment, supplies and schedules for office functions.
  • Prepared meeting rooms and materials and recorded important information.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.

Assistant Manager

Balade Restaurant
03.2020 - 12.2021
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Hostess

Naya Restaurant
02.2018 - 03.2020
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Kept track of event finances, initial deposits, due payments and final balances.

Skills

  • Concur
  • Excel
  • Accounts Payable
  • Microsoft Word
  • Staff supervision
  • Training
  • Recruiting & Interviewing
  • Office management
  • Telephone inquiries
  • Scheduling
  • Inventory coordination
  • Expense reporting
  • Organizational skills
  • Relationship building

Bilingual

  • English
  • Arabic

Timeline

Administrative Coordinator

Eminence Capital
02.2023 - Current

Office Services Coordinator

AEA Investors
03.2022 - 01.2023

Assistant Manager

Balade Restaurant
03.2020 - 12.2021

Hostess

Naya Restaurant
02.2018 - 03.2020

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Yasmin Solaiman