YASMIN UMAR
Doha, Qatar
Summary
Highly motivated Accounting and Business Administration professional with five years of experience in financial record-keeping, database management, and customer service. Adept at processing transactions, managing office inventories, and ensuring smooth day-to-day operations. Proficient in SAP, with a strong understanding of financial systems, and remittance processes. Known for excellent problem-solving, communication, and leadership abilities, I bring a customer-focused approach to every task, consistently delivering accurate and timely results. Proven ability to optimize processes and contribute to business growth, whether working independently or as part of a team. Ready to leverage my skills to enhance remittance operations and provide exceptional service to clients.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Remittance teller
Alfardan exchange
Doha,Qatar
03.2025 - 08.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Promoted bank products and services to enhance customer experience.
- Adhered to security protocols for safe cash handling practices.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of all customer records and information according to company policies.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Accounts Administrative Officer (contract Staff)
Nigerian National Petroleum Company
Abuja
06.2020 - 07.2023
- Processed staff travel expenses efficiently, ensuring timely reimbursement, and reducing processing time by 30%.
- Organized and maintained payment documentation, improving access to financial records.
- Maintained front desk to provide positive first impression.
- Responded to client inquiries with a customer-focused approach, improving satisfaction and turnaround times.
- Inputted financial data into SAP, contributing to accurate financial reporting.
- Handling internal and external communication, and drafting memos, letters, and other correspondence.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Conducted internal audits to identify areas of improvement in existing processes.
- Processed staff reimbursement efficiently and accurately.
- Coordinated financial documentation for compliance with company standards.
- Developed strategies for streamlining processes related to account reconciliation, payments.
- Generated customer invoices using software packages such as SAP, ERP System.
Digital Marketing & PR
Bilyak consulting ltd
01.2019 - 04.2020
- Conducted market research to gather insights and inform campaign planning and execution.
- Created digital campaigns on social media using Google ads, Facebook ads and other tools.
- Engaged with customers at industry events, gathering insights to inform future marketing efforts and build relationships.
- Helped with development and distribution of press releases and media advisories.
Education
Master's in Business Administration -
Nigerian Defence Academy
Nigeria2023
Bachelor of Science - Bsc Banking and finance
ISM Adonaii University
Cotonou2018
Skills
- SAP proficiency
- Data entry and database management
- Time management
- Problem solving
- Effective communication
- Team collaboration
- Document control
- Relationship building
- Office management
- Expense reporting
- Audit support
- ERP systems proficiency
- Financial statement preparation
- Intercompany transactions
- Customer relations
Certification
- Certificate of participation in office automation, May 6, 2024
- Certificate of handling change in the oil and gas sector, September 2, 2022
- ISO 9001: Quality management systems awareness training, 20 June 2025
- Anti-money laundering training, 15 May 2025
References
Name JOB OBORO
Position Supervisor F/A Department
Company Nigerian National Petroleum Company
Phone Number +2349067807907
Email Address job.oboro@nnpcgroup.com
Relationship Supervisor at NNPC
Languages
English- Proficient.
Arabic - Beginner.
Timeline
Remittance teller
Alfardan exchange
03.2025 - 08.2025
Accounts Administrative Officer (contract Staff)
Nigerian National Petroleum Company
06.2020 - 07.2023
Digital Marketing & PR
Bilyak consulting ltd
01.2019 - 04.2020
Master's in Business Administration -
Nigerian Defence Academy
Bachelor of Science - Bsc Banking and finance
ISM Adonaii University