Yasmin Ventura
Social Services
remote
Summary
To secure a challenging position in a reputable agency to expand my abilities, knowledge and skills while making a significant contribution to the success of the agency’s mission.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Consular Associate
US Embassy in Lima, Peru
12.2024 - Current
- Data Collection and Verification: Expertise in ensuring accuracy and compliance in collecting and verifying biometric data.
- Queue Management: Skilled in efficiently managing appointment systems, making decisions based on established criteria and policies.
- Fraud Detection: Experienced in identifying and reporting potential fraud, maintaining the integrity of processes.
Visa Assistant
US Embassy in Lima, Peru
03.2024 - 12.2024
- Document Review and Analysis: Expertise in conducting thorough reviews of documents, ensuring accuracy and clarity in summaries.
- Process Management: Skilled in managing the end-to-end visa application process, demonstrating strong organizational and coordination skills. Awarded the Department of State Individual Franklin Award for implementing innovative solutions to pending visa processing.
- Data Protection: Proficient in ensuring the security and confidentiality of sensitive personal information.
Crisis Response/ Safe Release Support/ Trafficking Victim Assistance/ Substance Abuse Resource Navigator Program Manager
Northern Virginia Family Service, Fairfax, VA
10.2020 - 07.2023
- Program Administration: Expertise in overseeing multiple programs, ensuring efficient and effective operations.
- Service Delivery Management: Skilled in managing daily operations, assessing client needs, and coordinating service delivery to achieve program goals.
- Financial Management: Experienced in performing accounting tasks, including preparing payments and billing, ensuring accurate financial management.
Family Reunification and Safe Release Support Program Supervisor
Northern Virginia Family Service, Fairfax, VA
07.2016 - 01.2020
- Leadership and Management: Supervised staff and managed daily operations, ensuring program goals and objectives were met.
- Client Assessment and Coordination: Identified and assessed client needs, coordinating services to provide effective support.
- Administrative Efficiency: Maintained accurate records and reported on program performance, ensuring efficient administration.
Post Release Services and Home Study Case Manager
Mary's Center, Washington DC/ U.S. Committee for Refugees and Immigrants
11.2014 - 07.2016
- Case Management: Expertise in managing cases for vulnerable populations, ensuring their needs were met through tailored support services.
- Assessment and Evaluation: Skilled in conducting detailed home study assessments to evaluate the suitability of release conditions.
- Communication: Strong ability to communicate effectively with clients, families, and community partners to coordinate services and support.
Research Consultant for the Medical School Program in Health Disparities
University of Minnesota, Minneapolis, MN
09.2011 - 09.2012
- Research Assistance: Expertise in supporting international research projects, contributing to valuable insights and data collection.
- Data Analysis: Skilled in facilitating focus groups, transcribing interviews, and assisting in the coding process for qualitative research studies.
- Academic Writing: Proficient in collaborating on the writing and publication of research findings in reputable medical journals.
After-school Program/ Mentoring Program Coordinator
Community Lodgings, Inc, Alexandria, VA
09.2009 - 09.2011
- Program Coordination: Expertise in organizing and managing after-school tutoring programs to support at-risk students.
- Data Analysis: Skilled in analyzing real-time data to identify trends and develop initiatives for improving student outcomes.
- Mentoring: Experienced in developing and implementing mentoring programs to foster personal and academic growth in middle school students.
Education
Master of Education (M.Ed.) - Youth Development and Leadership
University of Minnesota
Twin Cities, MNBachelor of Art (BA) - Anthropology
University of Maryland
College Park, MDSkills
- Windows Operation Systems
- Microsoft- Office, Outlook Word, Excel, PowerPoint, OneNote, Skype
- Internet Research, ETO software, FamCare, Apricot, Google Drive, Dropbox, Quickbooks, Power Automate
- Proficiency in various Department of State programs, StateChat, FAM, CLEAR portal
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
SUMMARY
- Consular Associate with U.S. Embassy Lima.
- Visa Assistant with US Embassy Lima.
- Program Manager with Northern Virginia Family Service.
- Program Supervisor with Northern Virginia Family Service.
- Home Study Case Manager with Mary’s Center/U.S. Committee for Refugees and Immigrants.
- Research Consultant for the Medical School Program in Health Disparities with University of Minnesota.
- Program Coordinator with Community Lodgings.
- Youth and Community Development Volunteer with Peace Corps, Cape Verde.
COMPETENCIES
- Written and Oral Communication in English and Spanish.
- Creative Thinking and Problem Solving.
- Strategic Thinking and Planning.
- Research Development and Data Management.
- Document Review and Analysis.
- Leadership and Program Management.
Languages
Spanish
Native or Bilingual
Timeline
Consular Associate
US Embassy in Lima, Peru
12.2024 - Current
Visa Assistant
US Embassy in Lima, Peru
03.2024 - 12.2024
Crisis Response/ Safe Release Support/ Trafficking Victim Assistance/ Substance Abuse Resource Navigator Program Manager
Northern Virginia Family Service, Fairfax, VA
10.2020 - 07.2023
Family Reunification and Safe Release Support Program Supervisor
Northern Virginia Family Service, Fairfax, VA
07.2016 - 01.2020
Post Release Services and Home Study Case Manager
Mary's Center, Washington DC/ U.S. Committee for Refugees and Immigrants
11.2014 - 07.2016
Research Consultant for the Medical School Program in Health Disparities
University of Minnesota, Minneapolis, MN
09.2011 - 09.2012
After-school Program/ Mentoring Program Coordinator
Community Lodgings, Inc, Alexandria, VA
09.2009 - 09.2011
Bachelor of Art (BA) - Anthropology
University of Maryland
Master of Education (M.Ed.) - Youth Development and Leadership
University of Minnesota
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