Yasmine Burney
Atlanta,GA
Summary
Well- worth employee ;Hardworking and passionate job seeker with strong organizational skills . Eager to succeed expectations required and ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Marketing & Leasing Professional
Evolve
02.2022 - 12.2023
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
- Kept meticulous records of correspondence between management and tenants.
- Performed background checks on over apartment applicants.
- Marketed property to local businesses through collateral, emails and phone calls.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Collected rent and tracked resident payments and information in computer system.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Registered clients on database to enable tracking history and maintain updated records.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Manager
PAPA JOHNS
08.2017 - 07.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Real Estate Intern
PresPro Custom Homes
11.2021 - 03.2022
- I learned and dealt with customers needing assistance on the homes they purchased, assisted them in getting their needs fulfilled, and worked with an agent throughout the day
Education
High school diploma or GED -
Central Cabarrus High School
03.2022
License - Real Estate
Kaplan
OnlineSkills
- COMMUNICATION
- LEADERSHIP
- Organizational Skills
- Sales
- Teaching
- Store Management Experience
- Microsoft Word
- Inventory Control
- Management
- Tutoring
- Analysis
- Research
- Presentation Skills
- Typing
- Social media management
- Yardi
- Adobe InDesign
- Adobe Creative Suite
- Communication skills
- Computer skills
- Content creation
- Clerical experience
- Negotiation
- Conflict management
- Microsoft Access
- Workday
- Windows
- Documentation review
- Social media marketing
- Property Management
- Community Engagement
- Business Partnerships
- Property Inspection
- Administrative Support
- Reading Comprehension
- Rental Pricing Strategies
- Move-In Coordination
- Collections Procedures
- Account Management
- Professional Relationships
- Leasing and Sales
- Lease File Audits
- Tenant Screening
- Social Media Engagement
- Vendor Contract Negotiation
- Local Market Conditions
- Lead Conversion
- Screening Processes
- Property Rights
- Corporate Policies and Procedures
- Marketing and Advertising
- Resident Retention Programs
- Resident Relation
- Administrative Oversight
- Maintenance Requests
- Property Showing
- Business Processes and Procedures
- Customer Loyalty
- Pricing Management
- Recruitment and Marketing Techniques
- Team Collaboration
- Fair Housing Compliance
- Telephone Inquiry Management
- Business Development
- Film Production
- Lease Oversight
- Database Management
- Staff Management
- Leasing reports
- Outreach marketing
- Product Marketing
- Marketing tools
- Marketing team leadership
- Web-based marketing strategies
- Professional networking
- Award-winning sales professional
- Professional writing
- Direct marketing understanding
- Marketing expertise
- Marketing campaigns
- Professional telephone voice
- Complaint resolution
- Account management
- CRM
- Service standard compliance
- Receiving support
- Sales expertise
- Multi-line phone talent
- Strategic sales knowledge
- Administrative support
- Report preparation
- Creative problem solving
Additional Information
I am an outstanding employee with references that will agree to this statement. I am a friendly face that becomes familiar to those that I work for and with . I believe that work is something that we do and we should show that enjoyment is portrayed through this. I have many skills, assets , and experience that I would like to share with others!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Marketing & Leasing Professional
Evolve
02.2022 - 12.2023
Real Estate Intern
PresPro Custom Homes
11.2021 - 03.2022
Manager
PAPA JOHNS
08.2017 - 07.2022
High school diploma or GED -
Central Cabarrus High School
License - Real Estate
Kaplan
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