Yasmine Cruzada
Kailua
Summary
Social media-driven professional committed to applying great brand promotion skills in a fast-paced environment. A determined individual ready to handle all types of duties as part of a great team. Experienced and enthusiastic employee with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
5
5
years of professional experience
Work History
Office Assistant
QStone Hawaii
04.2023 - 09.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Documented human resources records and maintained confidentiality of sensitive personal information.
Program Assistant
Laulima Child Development Center
03.2022 - 03.2023
- Assisted with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
- Completed daily logs for management review.
- Created and updated records and files to maintain document compliance.
- Collaborated with instructors to develop engaging lesson plans.
Server/Hostess
El Jimador
07.2021 - 01.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Retail Sales Associate
Rack Rooms Shoe Store
02.2021 - 07.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
Server/Hostess
Shoney's Restaurant
06.2020 - 01.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier
Ingles Supermarket
06.2019 - 08.2019
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Responded promptly to requests for assistance, spills and customer inquiries.
Team Member
Salsarita's Fresh Cantina
03.2019 - 02.2020
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cultivated warm relationships with regular customers.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Education
High School Diploma -
Maryville High School
Maryville, TN05.2021
Skills
- Differentiated Instruction
- Child Development
- Classroom Management
- Multitasking and Organization
- Interpersonal Skills
- Retail Sales
- Stocking and Receiving
- Dining Customer Service
- Office Administration
- Spreadsheet Management
- Project Planning
- Payment Processing
- Social Media
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
QStone Hawaii
04.2023 - 09.2023
Program Assistant
Laulima Child Development Center
03.2022 - 03.2023
Server/Hostess
El Jimador
07.2021 - 01.2022
Retail Sales Associate
Rack Rooms Shoe Store
02.2021 - 07.2021
Server/Hostess
Shoney's Restaurant
06.2020 - 01.2021
Cashier
Ingles Supermarket
06.2019 - 08.2019
Team Member
Salsarita's Fresh Cantina
03.2019 - 02.2020
High School Diploma -
Maryville High School
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