Yasmine Ellis
Gordo,AL
Summary
I'm very hardworking and reliable with a strong background in doing multiple different things. Highly organized, proactive and punctual with a team-oriented mentality. I'm also an enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organization skills to any setting. My goal is to work in a role where I can make a real impact and use my skills to their fullest potential. I'm really eager to grow and learn new skills in a supportive company where I can contribute and eventually take on more responsibilities. Lastly, I would love to excel in any role and continue to develop professionally aligning with any organizations objectives and growth.
Overview
9
9
years of professional experience
Work History
Cashier
Jacks Family Resturant
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Warehouse Sorter
Schnellecke Logistics
11.2019 - 08.2022
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
- Supported quality control initiatives by inspecting items during the sorting process to identify damages or defects.
- Expedited order fulfillment through efficient use of warehouse equipment, such as pallet jacks and forklifts.
- Facilitated effective communication among team members by participating in regular meetings and sharing relevant information about warehouse operations.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Collaborated effectively with team members to optimize workflow and streamline the sorting process.
Carhop Server
Sonic
06.2016 - 10.2019
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Gordo High School
Gordo, AL05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash management
- Issue resolution
- Complex Problem-solving
- Refunds and exchanges
- Conflict resolution
- Payment processing
- Documentation skills
- Multitasking and organization
- Technical support
- Effective communication
- Illustration
- Adaptability and flexibility
- Active listening
Timeline
Cashier
Jacks Family Resturant
09.2022 - Current
Warehouse Sorter
Schnellecke Logistics
11.2019 - 08.2022
Carhop Server
Sonic
06.2016 - 10.2019
High School Diploma -
Gordo High School
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