Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Yasmine Gonzalez Mbula

San Antonio,TX

Summary

Driven and adaptable professional with a proven track record at Navistar International, excelling in customer service and equipment operation. Demonstrated ability to enhance team efficiency and exceed productivity goals by mastering new tasks and promoting a positive work environment. Skilled in multitasking and problem-solving, consistently delivering high-quality results in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Team Member

Navistar Interrnational
01.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cashier

Ross Dress for Less
07.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise to maintain a clean store.

Restaurant Team Member

Bill Miller BBQ
01.2022 - 05.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Upsold high-profit items to enhance sales numbers.

General Associate

TJ Maxx Distribution Center
06.2021 - 12.2021


  • Assisted coworkers when needed for optimal teamwork within the workplace.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Exceeded daily productivity goals through efficient task completion and strong time management skills.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Education

Associate of Science - Biology

Palo Alto College
San Antonio, TX
12.2024

High School Diploma -

Southside High School
San Antonio, TX
06.2021

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Flexible Schedule
  • Equipment Operation
  • Calculations and Measurements
  • Multitasking
  • Adaptability
  • Team building
  • Process Improvement
  • Problem-solving abilities

Hobbies

  • Reading
  • Running
  • Petsitting
  • Listening to music
  • Listening to podcasts
  • Learning new skills

Timeline

Team Member

Navistar Interrnational
01.2023 - 03.2024

Cashier

Ross Dress for Less
07.2022 - 11.2022

Restaurant Team Member

Bill Miller BBQ
01.2022 - 05.2022

General Associate

TJ Maxx Distribution Center
06.2021 - 12.2021

Associate of Science - Biology

Palo Alto College

High School Diploma -

Southside High School
Yasmine Gonzalez Mbula