YASMINE HERNANDEZ
Marietta,GA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Overnight Associate
Kroger
Atlanta, GA
07.2021 - Current
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Created interior displays to promote products in alignment with corporate sales objectives.
Leasing Consultant
Related Management Corp.
Smyrna, GA
01.2019 - 11.2020
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Closed lease deals on rental units.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Collected rent and tracked resident payments and information in Yardi
- Boosted occupancy from by leveraging market knowledge and successful promotional strategies
Insurance Verification Specialist
Soft Touch Medical LLC
Marietta, GA
02.2017 - 11.2018
- Made contact with insurance carriers to discuss policies and individual patient benefits
- Maintained strong knowledge of basic medical terminology to better understand services and procedures
- Observed strict procedures to protect sensitive patient information, including medical records and payment data
- Documented information regarding installations, repairs and inventory checks
- Managed inbound and outbound calls effectively and efficiently in complex, fast-paced and challenging environment
Customer Service Representative
Georgia Natural Gas
Kennesaw, GA
09.2015 - 08.2016
- Responded to customer requests for products, services and company information
- Educated customers on promotions to enhance sales
- Provided primary customer support to internal and external customers in fast-paced environment
- Regularly exceeded daily sales and product add-on quotas
- Managed over 50 inbound calls in high call volume environment
Education
High School Diploma -
Campbell High School
Smyrna, GA2015
Skills
- Proficient in computer programs such as MS office (MS excel, MS Access, MS Outlook, MS Work and MS PowerPoint
- Strong interpersonal communication skills
- Marketing and advertising
- Data entry Skills
- Cross-selling skills
- Accurate money handling
Languages
English
Spanish
Timeline
Overnight Associate
Kroger
07.2021 - Current
Leasing Consultant
Related Management Corp.
01.2019 - 11.2020
Insurance Verification Specialist
Soft Touch Medical LLC
02.2017 - 11.2018
Customer Service Representative
Georgia Natural Gas
09.2015 - 08.2016
High School Diploma -
Campbell High School
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