Yasmine Husham
Clive
Summary
Dedicated Customer Service Representative with proven strengths in problem-solving and attention to detail. Committed to promoting high customer satisfaction and efficient management customer interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Intern
Remax
Ankeny
06.2025 - Current
- Supported agents in creating comprehensive property listings and effective marketing materials to attract potential buyers.
- Conducted detailed market research to inform property pricing and optimize investment strategies.
- Drafted and reviewed listing agreements, purchase offers, counteroffers, addendums, and deed transfers to ensure compliance and accuracy.
- Compared similar properties to determine competitive market price.
Customer Service Representative
JCPenney
West Des Moines
06.2023 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support to ensure satisfaction at every step.
- Assisted customers with product inquiries and provided tailored recommendations.
- Educated customers on promotions, sales, and loyalty programs to enhance their shopping experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed customer returns and exchanges efficiently and courteously.
- Processed transactions accurately using point-of-sale systems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Built positive relationships with customers through friendly interactions, fostering loyalty and repeat business.
Education
High School Diploma -
Northwest High School
Waukee, IA05-2025
Associate of Science - Business
Des Moines Area Community College
Ankeny, IA04-2026
Skills
- Customer Service
- Member Service Focus
- Attention to Detail and Accuracy
- Problem Solving and Analysis
- Social Media
- Microsoft Office (Word, Excel, PowerPoint)
- Google Docs and Google Workspace
- Windows operating system
- General Computer Proficiency
- Strong Math Skills
- Dependable and Punctual
- Flexible During Peak Times
- Self-Motivated
- Ability to Work Without Close Supervision
- Positive Team Attitude
- Organizational Skills
- High Level of Confidentiality
Certification
Real Estate License
Languages
Spanish
Limited
Arabic
Native/ Bilingual
Timeline
Real Estate Intern
Remax
06.2025 - Current
Customer Service Representative
JCPenney
06.2023 - Current
High School Diploma -
Northwest High School
Associate of Science - Business
Des Moines Area Community College