Yasmine Obie
Queens,USA
Summary
Detail-oriented, hard-working leader. Known for a relentless work ethic and a proactive approach to problem-solving. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Shelter Services Coordinator
L.I. Against Domestic Violence
10.2023 - Current
- Provided individualized support to survivors of domestic violence, including trauma-informed care, emotional support, and advocacy for their rights and needs
- Managed comprehensive case plans for clients, including safety planning, housing assistance, legal advocacy, and access to healthcare and social services
- Connected clients with community resources such as legal aid, mental health services, and financial assistance, ensuring support tailored to their unique situations
- Maintained accurate and confidential case records, prepared detailed reports, and monitored client progress to ensure effective service delivery and compliance with program standards
- Worked with a multidisciplinary team and community organizations to coordinate services and advocate for clients, enhancing the overall support network for survivors
Teacher/Instructor
Mad Science
02.2023 - 05.2023
- Delivered engaging, interactive science lessons to K-5 students, fostering curiosity and understanding through hands-on activities.
- Effectively translated complex scientific concepts into age-appropriate content, ensuring comprehension and sustained engagement in an after-school setting.
- Created and developed lesson plans to meet students' academic needs.
Cashier
H&M
08.2021 - 02.2023
- Provided exceptional customer service, managing transactions and addressing inquiries with accuracy and professionalism
- Maintained a clean and organized checkout area, contributing to a positive shopping experience
- Resolved customer issues and complaints effectively, enhancing customer satisfaction and retention
Front End Manager
Lowe's Home Improvement
08.2020 - 06.2021
- Provided exceptional customer service by addressing client inquiries, and ensuring a positive shopping experience, demonstrating strong communication and empathy skills
Babysitting
Privately Employed
01.2014 - 09.2020
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Maintained clean and organized living spaces throughout babysitting responsibilities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each household's needs.
Education
Bachelors of Social Sciences -
SUNY Purchase
05.2023
HS Diploma -
General Macarthur High School
05.2019
Skills
- Case Assessment & Planning
- Resource Coordination & Referral
- Crisis Intervention & Stabilization
- Documentation & Reporting
- Data Management & Case Management Software
- Strong Communication & Active Listening
- Empathy & Trauma-Informed Care
- Problem-Solving & Decision-Making
- Organizational & Time Management
Awards
- National Honor Society of Sociology (The Alpha Kappa Delta)
- Mandated Reporter Training Certificate
- Trauma-Informed Care Training Certificate
Timeline
Shelter Services Coordinator
L.I. Against Domestic Violence
10.2023 - Current
Teacher/Instructor
Mad Science
02.2023 - 05.2023
Cashier
H&M
08.2021 - 02.2023
Front End Manager
Lowe's Home Improvement
08.2020 - 06.2021
Babysitting
Privately Employed
01.2014 - 09.2020
HS Diploma -
General Macarthur High School
Bachelors of Social Sciences -
SUNY Purchase
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