Summary
Overview
Work History
Education
Skills
Timeline
Generic

YASMINE REFAAT

Fairfax,VA

Summary

Experienced Operations Manager, proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Ready to offer exceptional leadership and planning abilities to take on new role. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in education and nonprofit industry standards and market trends.

Overview

8
8
years of professional experience

Work History

Academic Affairs Operations Manager

College of Science, George Mason University
07.2020 - Current
  • Administer and execute strategic projects facilitated by the Academic Affairs office, to include enrollment management, K-12 (including STEAM outreach, dual enrollment and Governor’s School), community college, and global enrollment pipeline development, curriculum matters, inclusive excellence, and distance learning
  • Serve as the primary events manager for all events and activities scheduled by the College of Science
  • Manage daily operations and activities of the Academic Affairs Team by the development and documentation of and compliance with operational procedures for the Academic Affairs team, creating, editing, and maintaining records of grants, correspondence, presentations, proposals, Memoranda of Agreement, spreadsheets, and outreach materials
  • Serving as an Academic Affairs liaison, particularly in regard to financial matters and maintain and reconcile records and Identify and resolve issues before submission of requests
  • Ensure accurate and timely initiation of all expenditure processing for the team’s activities in accordance with COS, Mason, State and Federal policies, regulations and award terms and conditions and Guide Academic Affairs Senior Staff on policies and procedures
  • Support top-level decision-making and strategy planning, sustainability planning, project development and forging productive relationships with top leaders and serving as key advocate for various personnel issues
  • Collaborate with other COS departments and members of the dean’s administration (STEM Accelerator, COS Marketing, etc.) on an as-needed basis to ensure the smooth operations of the unit and the College of Science
  • Manage marketing and events activities and promotional materials while ensuring streamline of marketing and outreach efforts and alignment with Mason brand standards
  • Lead strategic planning, developed market strategy and established direct procurement of products from vendors
  • Demonstrate exceptional knowledge of process optimization in relation to profit and loss
  • Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Purchasing and Financial Manager

College of Education, George Mason University
01.2020 - 07.2020
  • Administered and execute financial activities for the unit including balancing and reconciling
  • Accounts, preparing and monitoring budgets, billing, reviewing, processing and auditing invoices,
  • Monitoring contracts, MOAs and grant awards and preparing related financial reports while
  • Ensuring compliance with regulatory and University policies and procedures
  • Devised processes to boost long-term business success and operations through data-driven,
  • Strategic planning to maximize the activity of all team members
  • Established and administered financial activities and the annual budget including balancing and
  • Reconciling and auditing invoices while ensuring compliance with regulatory and university policy
  • And with controls to prevent overages, minimize burn rate and support sustainability objectives
  • Managed daily operations orchestrating forward-thinking strategies to accomplish profit and
  • Expansion goals ensuring that the school on-going administrative and operational needs are
  • Met through formulating internal process and procedure and management systems, resulting in
  • Reduction of downtime.

Sponsorship Program Manager

Fairfax, VA
01.2019 - 04.2020
  • Pitched and built new sponsorship programming strategies and one-off feature shows to boost audience interests and diversify offerings
  • Developed and executed fundraising campaigns and major gift strategies for the sponsorship program
  • Provided guidance in design, implementation, evaluation, and overall management of project(s), sponsorship process and practices towards achieving effectiveness of program activities
  • Developed and implemented strategies to prospect, cultivate, solicit, and steward existing and potential sponsors
  • Managed sponsors relations, community fundraising, galas and special fundraising events
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors
  • Verified that design, operation and IT systems complied with applicable regulations
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material
  • Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
  • Administered $7million budget and tracked expenses
  • Analyzed and interpreted impact of federal, state and local legislation on organization’s internal structure.

Program Manager

Upwardly Global
Washington, DC, VA
01.2018 - 12.2018
  • Conducted academic advisement services for job seekers and students on reoccurring basis to maintain educational progression and job placements
  • Managed the "Volunteer Program" towards achieving volunteer cultivation and holding volunteer events
  • Developed the Budget planning and reported on the progress of the DMV office in terms of accomplishing the monthly/ annual goals
  • Planed events for the job seekers; including speed networking and mock interviews while ensuring that events are properly planned and communicated
  • Established relationship with funder communities and employer partners for the purpose of business development and cultivating business relationships
  • Spearheaded the "Refugee one" program to support job placements for university students and increase program placement goal
  • Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines
  • Provided comprehensive support services encompassing career and personal goals of students
  • Drove continuous improvement related to use of new teaching tools, training methods and improvement of career advising instructions.

Assistant Executive Director Center

Social Impact& Innovation, Georgetown University
Washington, DC
12.2015 - 01.2018
  • Managed the daily operations of the office including programmatic logistic and monitored the assigned programs budget valued at 250K
  • Instituted the outreach strategies for recruiting prospective job seekers towards increasing enrollment into the program
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters
  • Coached team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals
  • Devised tools and benchmarks to improve team performance and monitor production
  • Defined classification levels for privacy information and intellectual property
  • Designed infrastructure solutions to resolve business issues and improve delivery processes.

Assistant Director of Social Innovation

George Mason University
Fairfax, Virginia
01.2014 - 07.2015
  • Managed the daily operations of the Center and managed students' admissions and enrollments
  • Managed "Social Innovation in Action" program, and developed the budget in coordination with University Accounts Department
  • In charge of student recruitment and admissions; networked with community & university partners for existing and prospective programs
  • Oversaw budgets preparation and essential budgetary functions of the Center
  • Managed all Center's resources and prepared reports in compliance with university rules, departmental guidelines and funding requirements
  • Maintained list of potential scholarship recipients for the Director's review
  • Lead teams of professionals in special projects and daily operations
  • Operated the SIP program and ensured contractual compliance with GMU and state standards
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities
  • Reviewed proposed regulatory changes and evaluated potential impacts on operations
  • Oversaw vendor delivery deadlines and requirements to fulfill priority contracts.

Education

MBA -

George Mason University
07.2015

Masters - banking and Financial Institutions

Central Michigan University
2004

Skills

  • Financial Management
  • Budget Management
  • Operations Management
  • Event management
  • Strategic planning
  • Student Engagement
  • Salesforce
  • Website Management
  • Develop Communication plans
  • Process Optimization
  • Project Management

Timeline

Academic Affairs Operations Manager

College of Science, George Mason University
07.2020 - Current

Purchasing and Financial Manager

College of Education, George Mason University
01.2020 - 07.2020

Sponsorship Program Manager

01.2019 - 04.2020

Program Manager

Upwardly Global
01.2018 - 12.2018

Assistant Executive Director Center

Social Impact& Innovation, Georgetown University
12.2015 - 01.2018

Assistant Director of Social Innovation

George Mason University
01.2014 - 07.2015

MBA -

George Mason University

Masters - banking and Financial Institutions

Central Michigan University

Similar Profiles

CREATE PROFILE
YASMINE REFAAT