Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yasmine Tucker

Newark,NJ

Summary

Dynamic Youth Development Professional with a proven track record at the Boys and Girls Club of Newark, excelling in mentoring and program planning. Skilled in fostering positive environments and life skills education, I effectively guided youth to overcome challenges and achieve their goals, ensuring a supportive and engaging atmosphere.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Youth Development Professional

Boys and Girls Club of Newark
02.2024 - Current
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.

Call Center Customer Service Representative

The Parking Spot
07.2018 - 03.2020
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Secretarial Assistant

Smith Funeral Homes & Crematory Funeral Home
06.2014 - 01.2018
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.

Education

GED - Currently Finishing Education

Worldwide Education
Newark, NJ

Skills

  • Youth mentoring
  • Documentation skills
  • Program planning
  • Valid Driver's license
  • Goal setting
  • Positive environment planning
  • Life skills education
  • Security awareness

Certification

Staff of the month

Timeline

Youth Development Professional

Boys and Girls Club of Newark
02.2024 - Current

Call Center Customer Service Representative

The Parking Spot
07.2018 - 03.2020

Secretarial Assistant

Smith Funeral Homes & Crematory Funeral Home
06.2014 - 01.2018

GED - Currently Finishing Education

Worldwide Education

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