Yasmin Montserrat Sanchez Anguiano

Retail Sales Associate

Boot Barn

Reno, NV

12.2023 - 01.2024

Organized displays to attract customers and promote sales.
Recommended, selected and located merchandise based on customer desires.
Greeted customers upon entering the store and provided assistance.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Offered suggestions for additional items that may be of interest to customers.
Prepared merchandise for purchase or rental.
Assisted customers with finding the right product for their needs.
Used product knowledge to suggest items to match client needs.
Placed special orders or called other stores to find desired items.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Assessed customer product needs and interests in order to best recommend suitable items.
Greeted customers to determine wants or needs.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Initiated friendly conversation with customers to determine level of assistance required.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Helped customers by answering questions and locating merchandise.
Organized store by returning merchandise to proper areas and restocked displays.
Completed transactions in an efficient manner while providing excellent customer service.
Described merchandise and explained use, operation and care.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Answered a few calls per shift to assist with customer questions and concerns.
Completed day-to-day duties accurately and efficiently.