Yasmira Nicaragua Rodriguez
Buffalo,NY
Summary
Experienced Assistant Store Manager with expertise in customer satisfaction and inventory optimization. Proven ability to lead teams and enhance store operations through effective staff mentoring and bilingual communications. Skilled in payroll processing and Microsoft Word to support seamless store functions.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dollar General
Buffalo, USA
04.2020 - 03.2025
- Customer service.
- Accounting, cashier, and banking procedures.
- Inventory control procedures.
- Vendor check-ins.
- Staff scheduling.
- Staff hiring, mentoring, and terminations.
- Payroll processing.
- Merchandising/stocking supervising.
Education
Allied Health Office Technology Certificate -
Buffalo Public Schools, Adult Education Div.
Buffalo, NY06-2024
General Equivalency Diploma -
Buffalo Public Schools, Adult Education Div.
Buffalo, NY06.2022
Skills
- Customer service
- Medical terminology
- Reception procedures
- Scheduling procedures
- HIPAA compliance
- CPT/ICD-10 coding basics
- Bilingual: English, Spanish
- Microsoft Word and Medent software
- Inventory Management
- Team Leadership
- Conflict Resolution
- Retail Operations
- Bilingual communication
Experience Statements
Enhanced customer satisfaction by implementing effective service strategies. Managed accounting and cashier operations to ensure accurate financial transactions. Optimized inventory control procedures, resulting in improved stock accuracy. Supervised vendor check-ins, ensuring timely and efficient product availability. Led staff hiring, mentoring, and termination process to build a cohesive team.
References
References furnished upon request
Timeline
Assistant Store Manager
Dollar General
04.2020 - 03.2025
Allied Health Office Technology Certificate -
Buffalo Public Schools, Adult Education Div.
General Equivalency Diploma -
Buffalo Public Schools, Adult Education Div.
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