Yasmira Pinto
Taunton,MA
Summary
Driven professional with extensive experience at LCB Senior Living, enhancing resident well-being through enrichment programs and emotional support. Excelled in fostering social integration and community, demonstrated by a significant reduction in agitation incidents. Skilled in multitasking and customer service, ensuring high satisfaction levels. Expert in senior activities and group facilitation, promoting mental and physical health.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Reflection Activity Assistant
LCB Senior Living
10.2023 - Current
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
- Boosted social interaction among residents through the organization of group events and outings.
- Promoted mental fitness by facilitating trivia games and puzzles that challenged cognitive abilities while encouraging socialization among peers.
- Assisted with physical therapy exercises, promoting increased mobility and functional independence among participants.
Dunkin Crew Member
Dunkin’ Donuts
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted other team members to achieve goals.
Education
Taunton High School
50 Williams St Taunton 06.2023
Skills
- Flexibility
- Senior living experience
- Resident support
- Enrichment program development
- Social integration
- Group facilitation
- Family relationship development
- Senior activities experience
- Arts and crafts planning
- Customer Service
- Multitasking
- Disability Awareness
- Support residents
- Activity instruction
Certification
Dementia professional -Nide certified
Languages
Cape Verdean Creole
Native or Bilingual
Timeline
Reflection Activity Assistant
LCB Senior Living
10.2023 - Current
Dunkin Crew Member
Dunkin’ Donuts
06.2022 - Current
Taunton High School
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