Yasmy Arias
Manassas,VA
Summary
Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.
Overview
14
14
years of professional experience
Work History
Mail Services Specialist
Boeing
09.2023 - Current
- Receives, sorts, files, and delivers U.S., express, inter- and intra-company mail including certified, registered, and classified mail
- Provides guidance and information to customers, assisting them with material input
- Prepares, posts and sorts, by destination code, outgoing mail ensuring compliance with all postal and export regulations
- Prepares packages and documents for shipment of classified mail
- Interfaces with all internal and external customers and vendors to ensure reliability and compliance with all government and company regulations and policies
- With general supervision, inspects all incoming packages to discover potentially dangerous materials in accordance with applicable standards
- Notifies Security if suspicious package is observed
- Maintained clean and organized workspace, ensuring efficient mail handling processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory of mailing supplies, avoiding shortages.
- Utilized physical strength to move mail and packages of varying sizes and weights.
Receptionist
American Public University System
03.2015 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Housekeeper
American Public University System
10.2012 - 03.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Kept building entryway glass clean and polished for professional presentation.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Manager's Assistant
CiCis Pizza
01.2010 - 06.2012
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized implementation of new banners, displays, and menus.
Education
GED -
Penn Foster High School
Pennsylvania09.2018
Skills
- Administrative Support
- Payment Processing
- Attention to Detail
- Courteous and Professional
- Multitasking and Prioritization
- Data Entry
- Positive Attitude
- Customer Service
- Incoming Mail Sorting
- Problem Solving
- Mail distribution
- Shipping procedures
- Office Organization
- Mail Sorting
- Package handling
- Courier Services
Additional Information
Active U.S Security Clearance
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Mail Services Specialist
Boeing
09.2023 - Current
Receptionist
American Public University System
03.2015 - 03.2021
Housekeeper
American Public University System
10.2012 - 03.2015
Manager's Assistant
CiCis Pizza
01.2010 - 06.2012
GED -
Penn Foster High School
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