Detail-oriented professional with proven interpersonal skills in high-pressure settings. Consistently meets strict deadlines while maintaining 100% data accuracy. Strong ability to manage multiple tasks efficiently and effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
State Tested Nursing Assistant
The Belvedere by Heritage
Westlake, Ohio
02.2020 - Current
Prepared patients for treatments, visits, and social activities to enhance engagement.
Monitored patient conditions, reporting any issues promptly to nursing staff.
Responded swiftly to emergencies, utilizing strong initiative to ensure patient safety.
Collaborated with registered nursing staff to adhere to established care plans.
Maintained clean and safe environments for residents and staff.
Prior Authorization Representative
Quadax
Middleburg Heights, Ohio
05.2017 - 01.2020
Acquired and managed records to support information requests and correspondence efficiently.
Reviewed medical records, gathering essential documentation for prior authorization requests.
Submitted prior authorization requests via online portals, fax, or phone calls.
Trained new team members in the prior authorization process to ensure seamless onboarding.
Communicated with healthcare providers to clarify and fulfill authorization requirements.
Pharmacy Technician
Marcs Discount Store
Cleveland, Ohio
11.2014 - 06.2018
Maintained accurate inventory through effective management and regular cycle counts.
Processed prescriptions efficiently in a high-volume retail setting.
Assisted pharmacists with measuring, counting, and labeling prescriptions.
Addressed customer inquiries to deliver exceptional service at pharmacy counter.
Education
Diploma -
Lakewood High School
Lakewood
06.2009
Some College (No Degree) - Pharmacy Technician Program
Sanford Brown
Middleburg Heights, Oh
Skills
Basic PC proficiency
Patient care
Customer service
Team collaboration
Training and mentoring
Time management
Professionalism
Interpersonal skills
Certification
STNA CPR First Aid
References
References available upon request.
Timeline
State Tested Nursing Assistant
The Belvedere by Heritage
02.2020 - Current
Prior Authorization Representative
Quadax
05.2017 - 01.2020
Pharmacy Technician
Marcs Discount Store
11.2014 - 06.2018
Diploma -
Lakewood High School
Some College (No Degree) - Pharmacy Technician Program
State Tested Nursing Assistant at Oak Creek Terrace Nursing And Rehab CenterState Tested Nursing Assistant at Oak Creek Terrace Nursing And Rehab Center