Yassenith De Los Santos
McAllen,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities . Devoted to give every customer a positive and memorable experience .
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Marriot Residence Inn
10.2022 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Insurance Sales Agent Assistant
Cnd Insurance
06.2021 - 05.2022
- Maintained high standards of customer service by building relationships with clients.
- Generated quotes and proposals for clients to match individual needs.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Registered customer information on database to enable tracking history and maintain accurate records.
Education
High School Diploma -
Mcallen Memorial High School
Mcallen06.2021
Skills
- Customer Service
- Organizational skills
- Time management
- Positive and professional
- Listening skills
- Greeting and seating clients
Timeline
Front Desk Receptionist
Marriot Residence Inn
10.2022 - 10.2023
Insurance Sales Agent Assistant
Cnd Insurance
06.2021 - 05.2022
High School Diploma -
Mcallen Memorial High School
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