Customer Churn Analysis — R, Excel, Built logistic regression model achieving ~78% accuracy to predict customer churn, Developed multiple regression model with R2 ~ 0.89 to explain total customer charges, Identified tenure and monthly charges as key drivers impacting retention, Decision Tree & Predictive Modeling — R, Built classification and regression models using decision trees and ensemble methods, Evaluated models using ROC/AUC and RMSE across multiple train/test splits, Selected optimal models based on performance and overfitting analysis, Statistical Analysis Project (ANOVA & Chi-Square) — Excel, Conducted ANOVA and Chi-Square tests to analyze income differences across groups, Applied hypothesis testing to evaluate statistical significance, Translated findings into real-world business insights, Data Visualization & Dashboard Project — Cognos, Excel, Designed dashboards to track KPIs including profit, sales trends, and customer sentiment, Created visualizations (bar charts, treemaps, heatmaps) to support decision-making, Applied data storytelling principles to communicate insights effectively