Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Yasser Polanco

Yasser Polanco

Las vegas,NV

Summary

Proven leader and motivated fitness enthusiast, leveraging expertise in strength training and motivational coaching to surpass client goals. At (ISSA), client retention by 30% through personalized program designs and consistent support. Skilled in CPR and passionate about health and wellness, excel in creating impactful, results-driven fitness strategies. Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Entrenador Personal

Asociación Internacional De Ciencias Del Deporte
04.2024 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.

Ejecutivo De Ventas

Royal Prestige
07.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Performed cash, card, and check transactions to complete customer purchases.

Medico General

Facultad De Ciencias Medicas
09.2015 - 07.2021
  • Maintained high patient satisfaction through knowledgeable support and compassionate care.
  • Administered or prescribed treatments.
  • Directed work of administrative, nursing and operations team members.
  • Increased patient engagement through detailed explanation of treatment plans and answering questions thoroughly.
  • Discussed possible side effects of medication or immunization with patients.
  • Served as a reliable source of information for patients regarding available healthcare resources within the community, empowering them to make informed decisions about their care journey moving forward.
  • Utilized evidence-based medicine to create tailored treatment plans that addressed both immediate concerns and long-term goals for each patient.
  • Conducted thorough physical exams to accurately assess patient''s overall health status and determine appropriate intervention measures.
  • Advocated for patient needs during insurance negotiations, ensuring fair coverage of necessary treatments and supporting overall health goals.
  • Educated patients on various lifestyle choices that could positively influence their overall well-being, such as diet modifications or exercise regimens.
  • Served as a mentor to new physicians, residents, or medical students by offering guidance on best practices in patient care management and sharing valuable insights gained through years of clinical experience.
  • Participated in quality improvement initiatives designed to optimize service delivery processes and promote positive outcomes for both patients and healthcare providers alike.
  • Developed strong relationships with patients, fostering trust and open communication to improve health outcomes.
  • Collaborated with multidisciplinary teams to develop cohesive care plans for complex cases, ensuring optimal results.
  • Managed chronic conditions effectively, monitoring progress and adjusting treatments as necessary for improved quality of life.
  • Coordinated seamless transitions between primary care providers when referring patients to specialists or hospitals for further evaluation or treatment services.
  • Enhanced patient satisfaction by providing comprehensive care and addressing individual needs.

Education

Coach En Nutrición - Deporte

Asociación Internacional De Ciencias Del Deporte
Estados Unidos
04.2024

Skills

  • Passion for fitness
  • Strength training
  • Exercise program design
  • Motivational Coaching
  • Leadership skills
  • Personal training and coaching
  • Fitness program development
  • Health and wellness
  • Physical Conditioning
  • Human anatomy expertise
  • Service Marketing
  • CPR Certified

Accomplishments

He ayudado a varias personas a lograr un cambio radicar en su fisico

Certification

  • First Aid, CPR, AED Instructor's Certificate – American Red Cross.

Languages

Spanish
Full Professional
English
Elementary

Timeline

Entrenador Personal

Asociación Internacional De Ciencias Del Deporte
04.2024 - Current

Ejecutivo De Ventas

Royal Prestige
07.2022 - 02.2023

Medico General

Facultad De Ciencias Medicas
09.2015 - 07.2021

Coach En Nutrición - Deporte

Asociación Internacional De Ciencias Del Deporte

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Yasser Polanco