Yassier Estevez Estevez
Miami Gardens
Summary
Dedicated and detail-oriented professional with a strong work ethic and exceptional communication skills. Experienced in fast-paced logistics and customer service environments, adept at monitoring and managing freight movements to ensure timely delivery. Proven ability to resolve issues quickly and improve operational efficiency while fostering strong relationships with clients and team members.
Overview
2
2
years of professional experience
Work History
Yummy logistic
Dispatch
Miami Gardens
04.2024 - Current
- Monitored and managed freight movements to ensure on-time pickup and delivery.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Enhanced customer satisfaction by addressing their needs effectively by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Miami Garden Senior High
Miami Gardens, FLSkills
- Customer service
- Team collaboration
- Time management
- Cross-functional teamwork
- Service goal prioritization
- Problem resolution
- Effective communication
- Attention to detail
- Data analysis
- Multitasking
Timeline
Yummy logistic
Dispatch
04.2024 - Current
Miami Garden Senior High