Yassin Elghorab
Minneapolis,MN
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
11
11
years of professional experience
Work History
Driver
Amazon
Centerville, MN
01.2024 - 07.2024
- Maintained vehicle cleanliness and performed routine safety checks.
- Communicated with dispatch to report traffic conditions and delays.
- Navigated using GPS systems to optimize delivery routes.
- Assisted in training new drivers on operational procedures.
- Ensured accurate documentation of deliveries and pickups.
- Adhered to safety regulations and company policies consistently.
- Delivered goods and services to customers on time and in excellent condition.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Assisted with loading and unloading freight when necessary.
- Achieved consistently high customer scores due to exceptional service.
Package Handler
UPS
Eagan, Minnesota
08.2023 - 09.2023
- Sorted packages by destination for timely delivery.
- Operated package scanning equipment to track shipments accurately.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Resolved conveyor system issues by clearing jams and blockages.
- Inspected packages for damages or defects and recorded any issues found.
Newspaper Carrier
Pioneer press
Saint Paul , MN
04.2016 - 12.2022
- Delivered newspapers to assigned routes in a timely manner.
- Developed relationships with customers to enhance service satisfaction.
- Delivered newspapers to customers on a daily basis.
- Preserved condition of newspapers to satisfy customers or store locations.
- Exercised time management skills to deliver newspapers within pre-established timeframe.
- Interacted with customers to troubleshoot complaints or update records.
- Listened to and resolved customer's complaints regarding products or services.
- Conducted regular checks on vehicles used for delivering newspapers to ensure they met safety standards.
- Performed basic maintenance on delivery vehicles such as checking oil levels, tire pressure.
- Ensured that all deliveries were made according to schedule and route plan.
Laborer
Us Catastrophe inc
Brooklyn Center , MN
05.2013 - 05.2015
- Operated heavy machinery for debris removal and site cleanup.
- Assisted team with loading and unloading materials for restoration projects.
- Followed safety protocols to maintain a secure work environment.
- Completed variety of physical labor tasks.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
Education
Associate of Arts -
Normandale Community College
Bloomington, MN05-2016
Skills
- Vehicle inspection
- Route optimization
- Delivery documentation
- Safety compliance
- Defensive driving
- Heavy lifting
- Physical stamina
- Loading and unloading
- [Language] fluency
Timeline
Driver
Amazon
01.2024 - 07.2024
Package Handler
UPS
08.2023 - 09.2023
Newspaper Carrier
Pioneer press
04.2016 - 12.2022
Laborer
Us Catastrophe inc
05.2013 - 05.2015
Associate of Arts -
Normandale Community College