YASSINE HDADI
MULTI-Stores Manager
Doha,DA
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Operations Manager
sparklean.wll
doha, qatar
10.2021 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Spearheaded department training for appraisals of new components.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Investigated and resolved departmental non-conformances.
- Reviewed shift reports to understand current numbers and trends.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Directed strategic workforce planning, performance management, and benefits administration.
- Managed purchasing, sales, marketing and customer account operations efficiently.
multi-Stores Manager
Al-Hindi Group ‘’ZOHOOR ALREEF
Doha, Qatar
09.2018 - 01.2022
- Developing and execute sales strategies to grow the fragrance division, primarily in
- Onsumer Products
- Meeting and exceeding set sales targets, decided between you and the line manager
- Working closely with Perfumers, lab personnel and commercial teams to plan and execute customer projects effectively
- Attending relevant trade shows and industry events
- Stock taking and inventory
- Convening team meetings and daily briefing
- Recruiting, training and coaching team member
- Supervising staff and Performing tasks
- Delegating workload and assisting in other operations.
Branch manager
Ooredoo Company
Doha, Qatar
07.2016 - 08.2018
- Adhering to high ethical standards, and comply with all regulations/applicable laws
- Directing all operational aspects including distribution operations, customer service, human resources, administration and sales
- Assessing local market conditions and identify current and prospective sales opportunities
- Developing forecasts, financial objectives and business plans
- Managing budget and allocate funds appropriately
- Bringing out the best of employees by providing training, coaching, development and motivation
- Locating areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Sharing knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Staying abreast of competing markets and provide reports on market movement and penetration Coaching team and guide them to achieve the target required
- Preparing daily check list for all the technical issues in the branch and report it the concern team
- Prepare monthly Quiz to evaluate products and system knowledge of all staff
- Rom 24th
customer service Supervisor F&B
Al-Khaleejiya Group
Doha, Qatar
02.2013 - 05.2016
- Interacting with customers via phone, email, online chat, in person, social media
- Resolve customer problems and complaints
- Setting up and resolving problems with customer accounts
- Providing price information
- Handling inquiries about deliveries
- Keeping records of customer interactions and transactions
- Directing unresolved issues to a different department if needed
- Communicating and coordinating effectively with internal departments t
Education
Bachelor Degree - Human Sciences Division - Morocco
01.2009 - 01.2010
Diploma - Accounting And Business Management
01.2010 - 01.2011
Sales Diploma - Sales And Marketing Education
01.2011 - 01.2013
Diploma - High Impact Sales Coaching
Skills
Supply chain distribution
Risk analysis and management
Supply Chain Management
SAP expertise
Work flow planning
Procurement and sales
Expense reports
Business planning
Contract Management
Business administration
Logistics Management
New product introductions strategies
Operations management
Performance Evaluations
Timeline
Operations Manager - sparklean.wll
10.2021 - Current
multi-Stores Manager - Al-Hindi Group ‘’ZOHOOR ALREEF
09.2018 - 01.2022
Branch manager - Ooredoo Company
07.2016 - 08.2018
customer service Supervisor F&B - Al-Khaleejiya Group
02.2013 - 05.2016
OFPPT - Sales Diploma, Sales And Marketing Education
01.2011 - 01.2013
OFPPT Institute - Diploma, Accounting And Business Management
01.2010 - 01.2011
- Bachelor Degree, Human Sciences Division - Morocco
01.2009 - 01.2010
Ooredoo - Diploma, High Impact Sales Coaching