YASSINE HDADI

Work History

sparklean.wll

doha, qatar

10.2021 - Current

Devised processes to boost long-term business success and increase profit levels.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Spearheaded department training for appraisals of new components.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Investigated and resolved departmental non-conformances.
Reviewed shift reports to understand current numbers and trends.
Delegated daily tasks to employees, streamlining daily progress and efficiency.
Directed strategic workforce planning, performance management, and benefits administration.
Managed purchasing, sales, marketing and customer account operations efficiently.

Al-Hindi Group ‘’ZOHOOR ALREEF

Doha, Qatar

09.2018 - 01.2022

Developing and execute sales strategies to grow the fragrance division, primarily in
Onsumer Products
Meeting and exceeding set sales targets, decided between you and the line manager
Working closely with Perfumers, lab personnel and commercial teams to plan and execute customer projects effectively
Attending relevant trade shows and industry events
Stock taking and inventory
Convening team meetings and daily briefing
Recruiting, training and coaching team member
Supervising staff and Performing tasks
Delegating workload and assisting in other operations.

Ooredoo Company

Doha, Qatar

07.2016 - 08.2018

Adhering to high ethical standards, and comply with all regulations/applicable laws
Directing all operational aspects including distribution operations, customer service, human resources, administration and sales
Assessing local market conditions and identify current and prospective sales opportunities
Developing forecasts, financial objectives and business plans
Managing budget and allocate funds appropriately
Bringing out the best of employees by providing training, coaching, development and motivation
Locating areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Sharing knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Staying abreast of competing markets and provide reports on market movement and penetration Coaching team and guide them to achieve the target required
Preparing daily check list for all the technical issues in the branch and report it the concern team
Prepare monthly Quiz to evaluate products and system knowledge of all staff
Rom 24th

Al-Khaleejiya Group

Doha, Qatar

02.2013 - 05.2016

Interacting with customers via phone, email, online chat, in person, social media
Resolve customer problems and complaints
Setting up and resolving problems with customer accounts
Providing price information
Handling inquiries about deliveries
Keeping records of customer interactions and transactions
Directing unresolved issues to a different department if needed
Communicating and coordinating effectively with internal departments t