Juana Quiroz
Mesa,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Jurisdiction Validation Specialist
Titan Solar Power
Chandler, AZ
04.2021 - 12.2023
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Tracked progress of product and system certification activities by monitoring milestones and deadlines.
- Maintained log of all transactions for record keeping purposes.
- Identified discrepancies between source documents and entered data, rectifying issues where necessary.
- Reviewed existing databases to identify areas for improvement or optimization.
- Organized and maintained documents, files and records.
- Checked completed work for errors or duplicate information before submission.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Processed incoming requests for data entry services promptly and accurately.
Dog Groomer
PetSmart Charities
Northridge, CA
09.2016 - 01.2021
- Supervised apprentice groomers during daily operations.
- Assessed animals for injury and illness.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Cleaned and maintained kennels and holding areas.
- Ensured safety of animals at all times by following established safety protocols.
Senior Clerk
USA Gasoline
Northridge, CA
03.2014 - 09.2017
- Processed returned merchandise by strictly following store return and exchange procedures.
- Processed customer payments quickly and returned exact change and receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Ensured compliance with safety regulations when handling money and operating equipment.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Assistant Manager
Little Caesars Pizza
Los Angeles, CA
10.2008 - 03.2014
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Completed inventory audits to identify losses and project demand.
- Observed food safety and sanitation protocols to reduce germ spread.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Sorted food and supply deliveries and correctly stored each item in its proper location.
- Ensured compliance with local health codes regarding proper storage of food products.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Took and recorded temperatures of food, refrigerators and freezers.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Education
Certification - Pharmacy Technician
Evans Community Adult School
Los Angeles, CA05.2012
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA06.2009
Some College (No Degree) - General Studies
Los Angeles City College
Los Angeles, CASkills
- Effective Communication
- Process Validation
- Report Writing
- Analytical Thinking
- Safe Food Handling
- Customer Service
- Positive Attitude
- Problem-Solving
- Quick Learner
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Jurisdiction Validation Specialist
Titan Solar Power
04.2021 - 12.2023
Dog Groomer
PetSmart Charities
09.2016 - 01.2021
Senior Clerk
USA Gasoline
03.2014 - 09.2017
Assistant Manager
Little Caesars Pizza
10.2008 - 03.2014
Certification - Pharmacy Technician
Evans Community Adult School
High School Diploma -
Canoga Park Senior High School
Some College (No Degree) - General Studies
Los Angeles City College
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