YATCHWA DAGNOGO
Little Elm,TX
Summary
Reliable and upbeat seller successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Truck Driver
McLane Food Service
04.2021 - Current
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
Direct Support Professional.
Denton State Supported Living Center
03.2018 - 03.2020
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Seller
Carrefour Paris (France)
02.2014 - 12.2016
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Streamlined communication with clients by maintaining organized records of transactions, interactions, and feedback.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
Run My Own Store of Selling Branded Clothes
Self Employed
01.2017 - 11.2017
- Maximized profit margins by negotiating cost-effective deals with suppliers while maintaining product quality standards.
- Achieved revenue growth by driving sales initiatives and setting ambitious targets for the team.
- Managed inventory levels effectively, reducing stock discrepancies and optimizing merchandise availability.
- Organized special events at the store attracting potential buyers generating higher footfall resulting in increased sales.
- Streamlined store operations by identifying inefficiencies and developing targeted solutions.
- Established strong relationships with vendors to secure favorable terms and ensure timely delivery of products.
- Enhanced customer satisfaction through exceptional service and personalized attention.
- Analyzed sales trends to inform decision-making on product selection and pricing strategies.
- Engaged customers through social media channels to promote store events, exclusive offers, and new product arrivals effectively.
- Boosted sales by implementing innovative marketing strategies and store promotions.
- Interacted well with customers to build connections and nurture relationships.
Education
DEG -
Fred Moore High School
Denton05.2018
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Customer Relations
- Decision-Making
- Assisting customers
- Goal-Oriented
- Friendly and Helpful
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Team Leadership
- Creative Thinking
- Cash Handling
- Relationship Building
- Excellent Written and Verbal Communication
- Building Customer Loyalty
- Computer Proficiency and Microsoft Office
- Sales and Promotions
Speak and write perfectly in French and in English
I write and speak fluently french and english .
I have knowledge in word ,excel .
Timeline
Truck Driver
McLane Food Service
04.2021 - Current
Direct Support Professional.
Denton State Supported Living Center
03.2018 - 03.2020
Run My Own Store of Selling Branded Clothes
Self Employed
01.2017 - 11.2017
Seller
Carrefour Paris (France)
02.2014 - 12.2016
DEG -
Fred Moore High School
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