Property Manager
managing;
- Housekeepers' work schedule and restrictions.
- Daily maintenance issues.
- Rate set for property.
- Dealing with third-party reservations, invoicing, guest issues, etc.
- City correspondence as and when required.
- Outdoor care with concern agencies.
- Managed all maintenance requests from tenants in a timely manner.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Compiled and conveyed operational and financial data to regional manager.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Built relationships with service vendors and submitted associated billing statements.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.