YATNAIRA RIVERA RAMíREZ
Enola,USA
Summary
HR Generalist with extensive experience in all areas of Human Resources, including recruitment, training, performance management, and regulatory compliance. Passionate about fostering a healthy and collaborative work culture driven by organizational values. Skilled in implementing effective policies that enhance employee satisfaction and engagement while optimizing operational efficiency. Committed to cultural diversity and inclusion, contributing to the creation of a positive and productive work environment.
Overview
17
17
years of professional experience
Work History
HR Generalist
Saks Global- Saks Off 5th PADC Distribution
10.2023 - Current
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Collaborate in supervising processes and optimizing the efficiency of the department and operational team through systems like Storeforce, Workday, Okta, Jira, and Slack.
- Work closely with the legal department to handle investigations and create detailed timelines, ensuring regulatory compliance and effective case resolution.
- Manage ADA accommodation processes through internal forms and collaborate on restriction evaluations to provide appropriate support.
- Provide guidance on leave policies, including STD, FMLA, maternity leave, and other personal absences, using the external Matrix system for accurate and timely claims management.
- Participate in the recruitment cycle, organizing orientations and training sessions, as well as overseeing performance management and disciplinary processes by guiding the team on procedures and creating forms for consistency.
- Maintain an operational culture that promotes company values and engagement.
- Attend alignment meetings with the corporate team at Saks Global to support cohesion and alignment with organizational expectations.
- Collaborate with the Safety team to manage workers' compensation claims.
- Focus on cultural diversity, particularly within the Latin community, enables me to serve as a key liaison, fostering an inclusive and supportive environment while facilitating effective communication at all levels of the organization.
HR Generalist
Boxzooka Fulfillment 3PL
01.2021 - 03.2024
- Collaborated with management to recruit and retain team members efficiently for salaried and hourly associates.
- Developed and facilitated new hire training, company-wide training, onboarding, and succession planning.
- Provided coaching to management on professional development, performance enhancement, and reviews.
- Coordinated open enrollments, changes, and training for employee benefits programs.
- Managed complaints related to workplace harassment, conducted investigations, and recommended disciplinary actions.
- Execute Standard Operating Procedures, new policies, Employee handbook.
- Maintained employee personnel records and conducted exit interviews, recommending corrective actions if necessary.
- Maintained an operational culture by adapting employee appreciation activities and promoting company values.
Assistant Director
Jupiter Learning Academy
01.2019 - 01.2021
- Supported accounting functions and staff evaluations
- Performed basic admin duties such as attending phone calls and coordinating office procedures
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Human Resources Generalist
Fajardo Ford, Inc.
01.2017 - 01.2018
- Responsible for processing biweekly and monthly payroll for 120 employees through ADP Workforce Now and supported other areas of accounting
- Responsible for auditing reports, creating, and managing corrective measures, litigation with cases in the Department of Labor by telephone and in writing
- Handle suspensions and dismissals of personnel
- Work with the staff benefits section, Vacation and sick leave, Cobra Law
- Complete federal forms, I-9 forms, OSHA, Assume, Sinot, Fund (CFSE), Department of Labor documentation, personnel certifications, among others
- Review and update the employee's manual in accordance with the new state and federal regulations
- Develop policies, draft, and execute Standard Operating Procedures
Human Resources Director
Fundación Educativa Concesión Martin Servicios Médicos Integrados de Fajardo Laboratorio Clínico y de Referencia del Este
01.2015 - 01.2017
- Develop the implementation of administrative policies and administrative tasks
- Participate in telephone hearings for dismissal cases with the Department of Labor
- Prepared reports, hearings, and personnel investigations
- Handled all training for new employees including a thorough onboarding process
- Work with the personnel benefits section, Vacation and Illness License, medical plan
- I completed federal forms, I-9 forms, OSHA Forms, Assume, Sinot, Fund (CFSE), Department of Labor documentation, personnel certifications, among others
- Create new employee handbooks in line with the new state and federal regulations
- Create the personnel evaluations
- Prepare and coordinate different activities to ensure employee retention
Human Resources Manager
Rodriguez Clinical Lab and Bacteriological
01.2013 - 01.2015
- Create policies according to the request of the President of the company
- Responsible for carrying out orders of laboratory materials, receipt, and distribution
- Managed the accounting department through QuickBooks; made bank reconciliations, data entry, payments to suppliers and customers, and general transactions
- Supervise and manage different situations with staff and administrative support areas
- Prepared attendance reports, expenses, income, audits of income received
- Responsible for paying bills, federal taxes and creating FICA and SUTA deposits electronically and physically
- I created the different quarterly and annual forms; 941PR, 940, W2, 480PR, among other forms
- Processed payroll biweekly through ADP
Administrative
MSF Roofing and Maintenance Services, Inc.
01.2008 - 01.2013
- Coordinate activities, training, interviews, and meetings
- Create policies according to the request of the President of the company
- Responsible for carrying out material orders, receipt and distribution to maintenance personnel
- Create service proposals for different supermarkets
- Managed bank reconciliations, data entry, payments to suppliers, Cash Girl Cash Manager
- Supervise and inspect the maintenance work in the different locations of the clients
- Prepared attendance reports, expenses, income, audits of income received
- Responsible for reporting and paying federal and state taxes according to the established dates of FICA and SUTA
- I created the different quarterly and annual forms; 941PR, 940, W2, 480PR, among other state and federal quarterly
- He processed the annual payment electronically with the Department of State
- I completed forms from the Department of Labor of the Office and forms of dismissals
Education
Master Degree - Art Labor Relation
Interamerican University at Metropolitan Campus
01.2017
Bachelor’s Degree - Human Resources Administration
University of Puerto Rico at Humacao
01.2011
Associates Degree - Office Administration System
University of Puerto Rico at Humacao
01.2008
Skills
- Office Management
- Workplace diversity cultivation
- HR program development
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Google Workspace
- Event Management
- Meeting Coordination
- Reconciliation of accounts
- Executive Support
- Time Management
- Supervising
- Diligent and responsible
- Work multiple tasks
- MS Word/Excel/Powerpoint
- Employment law compliance
- ADP Work Force Now
- Paycor system
- ASANA
- Workday/OKTA
- Storeforce
- QuickBooks
References
Available for solicitation.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
HR Generalist
Saks Global- Saks Off 5th PADC Distribution
10.2023 - Current
HR Generalist
Boxzooka Fulfillment 3PL
01.2021 - 03.2024
Assistant Director
Jupiter Learning Academy
01.2019 - 01.2021
Human Resources Generalist
Fajardo Ford, Inc.
01.2017 - 01.2018
Human Resources Director
Fundación Educativa Concesión Martin Servicios Médicos Integrados de Fajardo Laboratorio Clínico y de Referencia del Este
01.2015 - 01.2017
Human Resources Manager
Rodriguez Clinical Lab and Bacteriological
01.2013 - 01.2015
Administrative
MSF Roofing and Maintenance Services, Inc.
01.2008 - 01.2013
Bachelor’s Degree - Human Resources Administration
University of Puerto Rico at Humacao
Associates Degree - Office Administration System
University of Puerto Rico at Humacao
Master Degree - Art Labor Relation
Interamerican University at Metropolitan Campus
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