
Dedicated professional with a background in laboratory assistance and front desk reception. Recognized for exceptional communication and customer service skills, ensuring optimal patient care and efficient lab operations.
• Schedule, reschedule, and verify patient appointments.
• Answer incoming calls in a professional manner, providing answers when possible and transfer calls or take messages when needed.
• Collect patient demographic data using Kareo.
• Analyze health insurance benefits and verify insurance eligibility.
• process request for medical records
• Maintain an accurate online patient database, including organizing paperwork, data entry, scanning. printing, and faxing documents.
• Inventory and stocking for medical supply.