Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yatzari Borjas

El Paso

Summary

Dedicated professional with a background in laboratory assistance and front desk reception. Recognized for exceptional communication and customer service skills, ensuring optimal patient care and efficient lab operations.

Overview

5
5
years of professional experience

Work History

Certified Lab Assistant

The Hospitals Of Providence Memorial Campus
2001 N Oregon St, El Paso Tx 79902
10.2023 - Current
  • Assist in preparation of laboratory specimens for analyzing and testing such as receiving, sorting, labeling and processing according to lab protocols.
  • Contact physicians, nursing stations, or reference laboratories for patient results or unusual test orders.
  • Answer phone calls from Physicians, Nurses or patients regarding results, or any question they may have.
  • Input physicians test orders using basic computer skills.
  • Research specimen requirements for reference labs such as LabCorp, Arup and Quest to ship specimen out.
  • Process all laboratory test requisitions and specimens quickly, effectively and appropriately.
  • Having the Laboratory run smoothly by staying working as a team and staying organized.

Front Desk Receptionist

Jacob Heydemann, M.D and John A. Heydemann, M.D
El Paso, TX
09.2021 - 10.2023

• Schedule, reschedule, and verify patient appointments.
• Answer incoming calls in a professional manner, providing answers when possible and transfer calls or take messages when needed.
• Collect patient demographic data using Kareo.
• Analyze health insurance benefits and verify insurance eligibility.

  • Collect fees and payments

• process request for medical records
• Maintain an accurate online patient database, including organizing paperwork, data entry, scanning. printing, and faxing documents.
• Inventory and stocking for medical supply.

Education

High School Diploma -

Ysleta High School
El Paso, TX
2021

National Certified Phlebotomy Technician -

Freedom Academy of Excellence, LLC
El Paso, TX
2022

One Year of Basics -

El Paso Community College
El Paso, TX
2021

Skills

  • Bilingual
  • Customer Service
  • Multi-tasker
  • Quick learner
  • Prioritize Patient care
  • Excellent communication skills and listener
  • Thrive in fast pace environments
  • Problem solver
  • Organization
  • Time management

Timeline

Certified Lab Assistant

The Hospitals Of Providence Memorial Campus
10.2023 - Current

Front Desk Receptionist

Jacob Heydemann, M.D and John A. Heydemann, M.D
09.2021 - 10.2023

National Certified Phlebotomy Technician -

Freedom Academy of Excellence, LLC

High School Diploma -

Ysleta High School

One Year of Basics -

El Paso Community College