Yatziry Rocha-Garcia
San Bernardino,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Chiropractic Assistant
Baeks Chiropractic Health Center
Chino, CA
05.2023 - Current
- Greeted patients in a friendly and professional manner.
- Maintained an organized filing system for all patient paperwork.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Called patients to confirm scheduled appointments and obtain additional details.
- Took messages from patients and promptly relayed to appropriate staff.
- Assisted in the development and implementation of office policies and procedures.
- Ensured cleanliness of equipment used during treatments.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Answered patient questions regarding their care plan or billing inquiries.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Scheduled appointments for patients both in person and over the phone.
- Organized office supplies and ordered new items when necessary.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education
High School Diploma -
Corona High School
Corona, CA05-2023
Skills
- Verbal Communication
- Flexible and Adaptable
- Conflict Resolution
- Calm Under Pressure
- Friendly, Positive Attitude
- Attention to Detail
- Task Prioritization
- Communication Skills
- Office Organization
- Customer Needs Assessment
- Problem-Solving
- Multi-tasking strength
- Listening Skills
- Energetic self-starter
- Teamwork and Collaboration
- Stocking and Receiving
Affiliations
- Reading
- Hiking
- Going to the beach
- Journaling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Chiropractic Assistant
Baeks Chiropractic Health Center
05.2023 - Current
High School Diploma -
Corona High School
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