Summary
Overview
Work History
Education
Skills
Membership
Mail
Certification
Timeline
Generic

Yauna Williams

Charlotte,North Carolina

Summary

As a seasoned HR professional, I have a proven ability to develop and execute strategic plans and processes for Human Resources and Employee Relations. My experience includes successfully managing complex employee relations matters, such as Title VII and employment charges, and working in tandem with management at all levels to deliver effective coaching or training. I am adept at translating business vision into HR initiatives that drive performance, profitability, growth, and employee engagement. My strong communication skills and collaborative leadership style are key to building high-performance teams.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Employee Relations Manager

Spectrum
09.2021 - Current
  • Manage highly sensitive employee relations investigations regarding complaints, harassment, integrity violations, retaliation, and performance concerns.
  • Provide recommendations and collaborate with Labor Relations and Employment Law on solutions, outcomes, or formal disciplinary action.
  • Provide guidance and counsel to Business Leaders on employee relations issues and workplace practices.
  • Create an environment of positive employee relations by respecting confidentiality, establishing trust and credibility, being seen by employees as approachable and fair, and balancing business needs with employee needs.
  • Builds collaborative relationships with key organizational stakeholders, demonstrating a solid understanding of the business model.
  • Provide ongoing consultation and training to HR and business leaders to develop and implement Employee Relations best practices and programs.

Contractor

Various Assignments
08.2020 - 09.2021
  • Collaborate closely with senior leaders on Associate Relations issues, including grievance resolution, investigations, disciplinary decisions, and terminations, to ensure a unified approach.
  • Conducted and managed full-cycle Associate Relations investigations
  • Recommend new best-practice methods, policies, and procedures to create consistency for Associate Relations functions.
  • Prepare, coach, and develop Human Resources Business Partners to create well-written deliverables, including investigation summaries, responses to labor concerns, and other legal documents.

Senior Human Resources Business Partner

Academy Sports and Outdoors
03.2019 - 09.2020
  • Establish a trusted partner and advisor with the Field Operations leadership by partnering to execute human resource programs, services, and solutions that enable them to meet their goals successfully.
  • Responsible for functioning as a senior-level HR Business Partner, guiding leaders on decisions involving employee relations, andpartnering with compensation and benefits to respond appropriately to questions and talent needs specific to the regions they support.
  • Serve as a trusted strategic advisor to the leadership team by developing strong, proactive, and collaborative working relationships.
  • Served as an advisor to management and provided strategic human resources support to leaders to identify and create long-term initiatives aligned with the company values
  • Fostered a positive environment and focused support of policies and programs that govern workplace practices, culture, compensation, recruitment, retention, and development of associates
  • Conducted talent assessments and created succession plans that addressed talent pipeline gaps.

Associate Relations-Project Manager

Walmart
09.2018 - 02.2020
  • Led Associate Relations start-up and initial planning meetings with internal partners, consultants, and contractors.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives
  • Acted as an internal and external liaison for assigned business segments on Associate Relations matters
  • Managed and conducted Associate Relations investigations; responded to inquiries from associates and managers; investigated human resources matters, including associate investigations, open door concerns, wage and hour issues, and Performance Improvement
  • Demonstrated up-to-date expertise and applies this to the development, execution, and improvement of action plans.

Senior Human Resources Generalist

Five Guys Burgers and Fries
11.2015 - 12.2017
  • Align talent strategy and field leadership succession planning with the company's business objectives by making recommendations and decisions and empowering the business to develop the talent needed to support future growth.
  • Analyze, monitor, and utilize internal/external HR metrics and trends (including data on retention, employee experience, employee relations cases, promotion rates, etc.) to make data driven decisions and create systemic improvements recommendations with partnership with HR centers of excellence, in order to reframe challenges and identify solutions.
  • Ensure consistent delivery of core HR processes through close partnership with the operational business leaders; inclusive of annual performance reviews, compensation planning, talent reviews focused on succession planning, employee growth and development, and organizational health priorities.

Principal Human Resources Business Partner

TEGNA
08.2011 - 05.2015
  • Develops and maintains strong partnerships with leaders, acting as a trusted advisor and business partner in organizational design and development, workforce planning, employee engagement and retention, employee relations, and performance management.
  • Focused on executive-level support of management to develop and execute plans that optimize performance and business results.
  • Lead and manage the HR team, ensuring high performance, collaboration, and continuous learning. Ensure effective working relationships with other parts of the HR function, such as CoE and Shared Services.
  • Conduct ongoing analysis of all orgs., monitor and interpret trends and metrics around employee development, satisfaction, and attrition - and establish recommendations for improvement or enhancements based on analysis.

Human Resources Manager

McClatchy
Charlotte, North Carolina
11.2007 - 08.2011
  • Provided essential guidance as a business partner at the executive level for all organizational issues
  • Led the human resources team at The Charlotte Observer and two sister papers, which had 950 employees throughout North and South Carolina
  • Managed all human resources staff, including two high-level Generalists, a Recruiter, a Benefits Specialist, and an HRIS professional
  • Performed various management and leadership functions, such as interviewing, orienting, and training new employees, conducting performance appraisals, and disciplining
  • Developed and implemented programs designed to achieve strategic, business, and operational goals; advised senior leadership on matters involving talent acquisition, performance management, strategic planning, policy, staffing, and succession planning
  • Investigated employee relations issues including, but not limited to, work conditions, behavior and performance deficiencies, and policy violations
  • Managed a high-level human resources budget and expenses for all three papers, including company strategies for reducing costs and streamlining all operations
  • Led the company executive team in addressing all labor relations issues to the right size of the organization, focusing on employee relations/legal issues.

Human Resource Manager-District

Target
Charleston, San Diego, SC, California
07.2003 - 02.2007
  • Supported Team Leadership and HR Stores Training participants to construct new programs- including talent acquisition, onboarding, and development of retail executive managers
  • Provided high-quality advice and problem-solving to key clients by anticipating human resource issues and promoting an open, high-trust atmosphere within the company.

Computer Analyst

United States Army and National Guard
Greenville, SC
04.1995 - 04.2003
  • Focused on effective communication, motivation, team building, liaison, and leadership skills.

Education

B.A - History

Winthrop University

A.A - Business

Strayer University

Skills

  • Team Management
  • Diversity & Inclusion
  • HR Strategy & Implementation
  • Succession/Talent Management
  • Coaching/ Change Management
  • Leadership Development

Membership

SHRM member

Mail

yaunawilliams@hotmail.com

Certification

  • SHRM member

Timeline

Employee Relations Manager

Spectrum
09.2021 - Current

Contractor

Various Assignments
08.2020 - 09.2021

Senior Human Resources Business Partner

Academy Sports and Outdoors
03.2019 - 09.2020

Associate Relations-Project Manager

Walmart
09.2018 - 02.2020

Senior Human Resources Generalist

Five Guys Burgers and Fries
11.2015 - 12.2017

Principal Human Resources Business Partner

TEGNA
08.2011 - 05.2015

Human Resources Manager

McClatchy
11.2007 - 08.2011

Human Resource Manager-District

Target
07.2003 - 02.2007

Computer Analyst

United States Army and National Guard
04.1995 - 04.2003

B.A - History

Winthrop University

A.A - Business

Strayer University

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Yauna Williams