Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Yavier Ramos

Bartow,FL

Summary

I use fork lift, reach truck, and order picker sense I got out of high school I lean how to sell and unload tuck and pick order.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience

Work History

Store Associate

Lowe's
Bartow, FL
03.2023 - Current
  • Assisted with loading purchased items onto customers' vehicles safely and securely.
  • Verified inventory levels on hand against purchase orders and invoices received.
  • Described merchandise and explained use, operation and care.
  • Greeted customers to determine wants or needs.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.
  • Collaborated with other team members to complete tasks efficiently and effectively.
  • Handled customer complaints in a professional manner while resolving issues promptly.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Participated in training sessions related to new products or services offered by the company.
  • Tracked shipment schedules for incoming deliveries of building materials from vendors.
  • Completed daily reports detailing sales activity, stock levels, returns.
  • Prepared merchandise for purchase or rental.
  • Computed purchases and received and processed cash or credit payment.
  • Received and unloaded shipments of building materials from vendors or suppliers.
  • Performed routine maintenance on tools and equipment used in the warehouse and storeroom areas.

Store Associate

Home Depot
Waterbury, CT
02.2021 - 12.2022
  • Assisted with loading purchased items onto customers' vehicles safely and securely.
  • Verified inventory levels on hand against purchase orders and invoices received.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Greeted customers to determine wants or needs.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.
  • Collaborated with other team members to complete tasks efficiently and effectively.
  • Handled customer complaints in a professional manner while resolving issues promptly.
  • Operated cash register to process payment transactions for customers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Participated in training sessions related to new products or services offered by the company.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Tracked shipment schedules for incoming deliveries of building materials from vendors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Completed daily reports detailing sales activity, stock levels, returns.
  • Provided excellent customer service by responding to inquiries in a courteous manner.
  • Prepared merchandise for purchase or rental.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted customers with selecting appropriate building materials for their projects.
  • Demonstrated proper techniques for lifting heavy objects properly using correct body mechanics.
  • Ensured that all safety protocols were followed when handling hazardous building materials.
  • Received and unloaded shipments of building materials from vendors or suppliers.
  • Prepared special orders as requested by customers, including special order forms and pricing information.
  • Performed routine maintenance on tools and equipment used in the warehouse and storeroom areas.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed customer orders in a timely manner, ensuring accuracy of purchases.

Warehouse Worker

Macy's
Bridgeport, CT
12.2018 - 12.2020
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Operated forklifts to fill or empty overhead spaces.
  • Used pallet jacks to move items to and from warehouse locations.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Used digital database to keep records of units and stock moved.
  • Transported goods to designated areas within the warehouse facility.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Updated inventory and production information using warehouse management systems and scanner guns.

Education

High School Diploma -

Wilby High School
Waterbury, CT
06-2018

Skills

  • Shipment Processing
  • Return Processing
  • Payment Processing
  • Product Display
  • Customer Service
  • Customer Assistance
  • Safety Oversight
  • POS System Operation
  • Organization
  • Product Support
  • Team Collaboration
  • Upselling and Cross Selling
  • Effective Communication Abilities
  • Inventory Control
  • Team Leadership
  • Retail Merchandising
  • Store Organization
  • Inventory Management
  • Product Knowledge
  • Strong Communication and Interpersonal Skills
  • Merchandise Receiving and Handling
  • Staff Support
  • Goal-Driven
  • Building Customer Loyalty
  • lift equipment, operator

Languages

English
Professional
Spanish
Professional

Affiliations

  • I been choice as team leader in each job

Timeline

Store Associate

Lowe's
03.2023 - Current

Store Associate

Home Depot
02.2021 - 12.2022

Warehouse Worker

Macy's
12.2018 - 12.2020

High School Diploma -

Wilby High School
Yavier Ramos